Ny'laysia McIntosh
Thomasville,NC
Summary
Dynamic security professional with experience at Marksman Security, skilled in crisis management and event safety. Proven ability to enhance public safety through effective communication and strong relationship-building. Adept at conducting security screenings and managing video surveillance, ensuring a secure environment while delivering exceptional customer service.
Overview
4
4
years of professional experience
Work History
Security Assistant
Marksman Security
10.2023 - Current
- Maintained detailed records of daily activities, incidents, and other relevant information for accurate reporting and analysis.
- Responded quickly to alarms or calls for assistance, assessing situations accurately and taking appropriate action as needed to ensure public safety.
- Provided exceptional customer service by promptly addressing visitor inquiries while maintaining a secure environment.
- Developed strong relationships with building tenants to encourage open lines of communication regarding potential security concerns.
Cashier Team Lead
Wendy's
01.2024 - 12.2024
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained team members on cash register operation and cash handling.
Personal Care Assistant
Ambleside INC
09.2022 - 07.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Warehouse Manager
Vitacost
08.2021 - 01.2022
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Education
Lexington Senior High School
Lexington, NCSkills
- Crisis management planning
- Conducting security screenings
- Event safety management
- Video surveillance management
- Housekeeping tasks
- Compassionate caregiving
- Meal preparation
- Grooming assistance
- Customer service
- Team leadership
Timeline
Cashier Team Lead
Wendy's
01.2024 - 12.2024
Security Assistant
Marksman Security
10.2023 - Current
Personal Care Assistant
Ambleside INC
09.2022 - 07.2023
Warehouse Manager
Vitacost
08.2021 - 01.2022
Lexington Senior High School
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