Nyoka Austin
Mesquite,TX
Summary
I am a passionate facilitator dedicated to creating engaging learning environments that foster growth, skill development, and positive organizational impact. I deliver high-quality, interactive training programs that drive employee engagement and success.
Overview
11
11
years of professional experience
Work History
TOM Team Trainer
Amazon
Dallas, TX
11.2021 - Current
- Train and facilitate the development of an effective learning environment for new TOM team members
- Create engaging learning materials tailored to different learning styles
- Perform various trailer operations functions to ensure timely arrivals/departures with zero defects
- Develop and deliver comprehensive training strategies for new employees
- Provide guidance, instruction, and training to team members through collaborative processes
- Partner with operations teams to identify training needs and improvement areas.
Life Coach
Lifetime
Dallas, TX
04.2013 - 05.2022
- Conducted individual coaching sessions for clients focused on developing goal-oriented plan of action
- Communicated weekly to provide 1:1 support, feedback, and strategies to overcome mental and emotional concerns
- Utilized positive communication strategies to motivate and encourage clients
- Empower clients to pursue and attain goals through strategic goal setting, accountability, and support
- Helped clients employ management and coping skills to deal with daily stressors.
Education
Associates of Science in Psychology -
Associates of Arts in Communications -
Skills
- Excellent verbal and written communication skills
- Strong attention to detail and accuracy
- Ability to multitask and work independently or in teams
- Proficient in computer applications
- Effective decision-making and problem-solving skills
- Adaptable to diverse work environments
- Capable of rapidly learning new roles and responsibilities
- Experienced in developing and delivering training programs
Additional Information
Volunteer Leadership
- Rae’s Hope Volunteer Team Leader
- Encouraged, inspired, and challenged young girls to make positive life choices daily
- Fostered positive parent, family, and community relationships
- Taught, trained, and mentored new volunteer leaders
Timeline
TOM Team Trainer
Amazon
11.2021 - Current
Life Coach
Lifetime
04.2013 - 05.2022
Associates of Science in Psychology -
Associates of Arts in Communications -
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