Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
OperationsManager
Nicole Young

Nicole Young

Tamarac ,FL

Summary

Dedicated and compassionate Registered Nurse (RN) with a progressive career history in direct patient care, triage, and care coordination in a fast-paced environment. Demonstrated ability to remain calm under pressure and effectively handle difficult patients and high-stress situations. Skilled in developing strong relationships with patients and families through empathetic communication, a respectful attitude, and a commitment to excellent customer service.

Overview

15
15
years of professional experience
5
5
Certification

Work History

RN |Case Manager| Discharge Planner CCU, Med/Surg

Bozeman Health Deaconess Hospital
03.2025 - 03.2025
  • Streamlined discharge planning processes, ensuring a smoother transition for patients back to their homes or other facilities.
  • Facilitated referrals to appropriate specialists or community agencies when indicated by the assessment findings or changes in the patient''s condition.
  • Conducted thorough assessments of patients'' needs. The assignment is Medical, Surgical, ED, and CCU units.
  • Nurse Ratio 1:17:20,depending on census, EPIC, 125-bed facility, a DNV GL-accredited, and verified Level III trauma center.
  • Travel Assignment

RN |Chief Nursing Officer |SMP

IEM-Health (Baton Rouge Hospital) (PRN) (Travel)
09.2020 - Current
  • Chief Nursing Officer | Senior Medical Planner | Dept of Health| FEMA, Illinois Department of Public Health, Clinics, Penal Institutions, Coast Guard, Air Force National Guard, Texas State Nursing Officer for Monoclonal Antibody Infusion Centers. Emergency Response Treatment Educator
  • Emergency response treatment education for adverse reactions (AED, anaphylaxis, syncopal episodes). Managed a Team of 70+ including RNs, HHA, MD.
  • Medical/Surgical, ER, assessing and monitoring patients conditions, vital signs, and responses to treatment. Monitoring and managing pain relief. Preoperative and Postoperative care.
  • PRN POSITION

RN |Nurse Manager | LTC Acute Care

Montefiore Hospital (Travel)
12.2024 - 02.2025
  • Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Conducted thorough assessments of patient conditions upon admission to the long-term care facility to ensure appropriate level of care.
  • Ratio: 25:1, Long Term Care LTC (Schaffer Extended Care) Short Term Rehabilitation/Subacute Care and Skilled Long Term Care, with 150 Beds, Hospital 242 Bed Facility

RN |Nurse Manager Hospice

Maine Health| (Travel)
10.2024 - 12.2024
  • Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.

RN |Supervisor LTC

Regents Park of Sunrise, SNF| LTC (PRN)
04.2024 - 10.2024
  • Implemented evidence-based interventions that contributed significantly to improved health outcomes among long-term care residents.
  • Demonstrated excellent time management skills by prioritizing tasks and delegating responsibilities to nursing staff as needed.
  • Assisted in coordinating discharge planning process for smooth transitions from long term facilities back into home environments when appropriate.
  • 120 Bed Certified Beds, including Post-Acute, Rehabilitation and Long Term Care
  • PRN POSITION

RN |Nurse Manager Hospice

Vitas Health Care (Staff |PRN)
03.2012 - 10.2024
  • Acted as a liaison between patients, families, physicians, nursing facilities, hospitals, insurance companies regarding matters related to palliative care services.
  • Advocated for patients'' rights and ethical considerations in all aspects of care delivery.
  • Collaborated with interdisciplinary teams to develop individualized care plans for patients with complex needs.
  • Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
  • 2012 Vitas Admissions Coordinator| 2019 Continuous Care Coordinator, 15 FTEs (70 Patients)

RN |Nurse Manager| Psychiatric |MH

NYCHHC Health +Hospitals (Travel)
01.2021 - 01.2022
  • Units Floated to: Chem Dependency | Adult| Pedi | Intellectuals.
  • Conducted thorough patient assessments to identify changes in condition, IV insertions, blood draws, specimen collection, nasogastric tube insertion, wound care, urinary catheter insertion, and tracheotomy care, promptly notifying physicians and initiating appropriate interventions when necessary. Ratio: 22:1, 627 bed facility.
  • Coordinated discharge planning efforts with social workers, case managers, and other multidisciplinary team members for smooth transitions post-hospitalization.

RN |Nurse Manager| Biometrics Nurse

Favorite Hlth Staffing (PRN) (Travel)
09.2020 - 11.2021
  • Performed health screenings to determine the overall well-being of patients
  • Utilized electronic health records to accurately document patient information and treatment plans
  • Measured and recorded vital signs to monitor the health status of patients.

PRN Position

RN | Occupational Health Nurse (Remote)

AllSource PPS Axalta
11.2020 - 12.2020
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes. Managed over 50 calls daily.
  • Educated employees about potential health hazards in the workplace and implemented preventive measures to reduce risk exposure.
  • Developed educational materials on various health topics that addressed specific needs of the workforce population.

RN | Biometrics Nurse

Impact Health/ Quidel PCR- COVID-19 Testing
10.2020 - 11.2020
  • Collected vitals and biological samples to support
    diagnostic plans and ongoing assessment strategies.
  • Covid-19 Testing, Delivered outstanding care to patients
    with various diagnoses and managed care from
    treatment initiation through to completion.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.

RN |Nurse Manager

AMI (Travel)
01.2020 - 09.2020
  • Navajo Nation Native Americans: 60 Beds -Level IV Trauma Center Comprehensive HealthCare Facility (setup).
  • A hotel site has been designated as a medical facility to function as a COVID-19 hospital, providing transfers and emergency response services.
  • Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.


Case Manager| UR| Pt Finance Associate

Jackson Memorial Hospital JMH
11.2000 - 06.2011
  • Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.

Case Management| Utilization Review| Discharge Planning

Education

Ph.D. - D.B.A Doctor of Business Administration

Capella University

Master of Science - M.H.A Health Administration

Capella University

Bachelor of Science - B.S.N Bachelor of Nursing

Capella University

Associate of Science - A.S.N Nursing

Purdue Global University

Skills

  • Medication Administration
  • IV Drug Therapy
  • SNF LTC Acute care
  • Admissions Discharge Planning
  • Leadership Management
  • Hospice Care
  • Emergency Room
  • Vital Signs Asepsis
  • Clinical judgment
  • Utilization Review

Certification

  • ACLS , BLS, PALS, CPI


  • Yale University- Global Health Certificate Coursera 2024


  • AIHCP- AACM- Certified Case Manager FAACM 2024


  • John Hopkins University- Contact Tracing Certificate Coursera 2020


  • RN California# RN95405914


  • RN Florida# RN9657318


  • RN Illinois# RN041.583228


  • RN Minnesota# RN2532106


  • RN New York# RN962413


  • RN North Carolina# RN366632


Affiliations

  • The National Society of Leadership and Success
  • F.N.A Florida Nurses Association
  • The National D.B.A Society

Timeline

RN |Case Manager| Discharge Planner CCU, Med/Surg

Bozeman Health Deaconess Hospital
03.2025 - 03.2025

RN |Nurse Manager | LTC Acute Care

Montefiore Hospital (Travel)
12.2024 - 02.2025

RN |Nurse Manager Hospice

Maine Health| (Travel)
10.2024 - 12.2024

RN |Supervisor LTC

Regents Park of Sunrise, SNF| LTC (PRN)
04.2024 - 10.2024

RN |Nurse Manager| Psychiatric |MH

NYCHHC Health +Hospitals (Travel)
01.2021 - 01.2022

RN | Occupational Health Nurse (Remote)

AllSource PPS Axalta
11.2020 - 12.2020

RN | Biometrics Nurse

Impact Health/ Quidel PCR- COVID-19 Testing
10.2020 - 11.2020

RN |Chief Nursing Officer |SMP

IEM-Health (Baton Rouge Hospital) (PRN) (Travel)
09.2020 - Current

RN |Nurse Manager| Biometrics Nurse

Favorite Hlth Staffing (PRN) (Travel)
09.2020 - 11.2021

RN |Nurse Manager

AMI (Travel)
01.2020 - 09.2020

RN |Nurse Manager Hospice

Vitas Health Care (Staff |PRN)
03.2012 - 10.2024

Case Manager| UR| Pt Finance Associate

Jackson Memorial Hospital JMH
11.2000 - 06.2011

Master of Science - M.H.A Health Administration

Capella University

Bachelor of Science - B.S.N Bachelor of Nursing

Capella University

Associate of Science - A.S.N Nursing

Purdue Global University

Ph.D. - D.B.A Doctor of Business Administration

Capella University
Nicole Young