Nyra Tanner
Houston,Texas
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Academic Counselor
University of Phoenix
Phoenix, AZ
10.2022 - 10.2024
- Provided individual and personalized academic counseling to students on course selection, major exploration, and degree requirements.
- Enhanced team morale and engagement by attending meetings on team dynamics, creating customized birthday cards, celebrating coworkers' milestones, and organizing virtual events, including a virtual baby shower.
- Created and maintained student records in accordance with college policies and procedures.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
FLO Advisor
DiscoverU
Houston, Texas
09.2019 - 05.2022
- Cultivated relationship with Houston Independent School District Partners & Affiliates of External Organizations
- Developed Virtual Framework & Student Interaction Guide
- Highlighted students strengths through individualized application support sessions.
- Responded to co-worked concerns with definitive and insightful answers.
- Applied exceptional skills in communication and conflict-resolution to improve decision-making process.
Camp Counselor
Kidventure
Houston, Texas
06.2019 - 08.2019
- Educated Children ages 5-10 and 10-14, on teamwork, diversity, and personal character development
- Developed mentoring relationship and interacted with campers daily Infant, Child, and Adult CPR & First Aid Certified.
- Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
- Checked on campers struggling with various social and recreational skills to maintain camper and parent satisfaction.
Peer Mentor
Texas State, Texas State University, Academic Coaching
San Marcos, Texas
01.2018 - 05.2019
- Maintained development of students’ professional lives while ensuring accomplishment of academic objectives
- Managed and update weekly confidential student information
- Established personalized and individualized relationships while collaborating with professors to accomplish personal goals and objectives.
- Guided incoming first-year students and family members through orientation.
- Planned out-of-class events and checked group attendance to existing events.
Bobcat Preview Co-Chair
Texas State University
San Marcos, Texas
10.2017 - 08.2018
- Successfully facilitated program coordination for over 6,000 incoming students resulting in a significant improvement in their academic success
- Coordinated leadership training for support staff of 20 to facilitate ability to form interpersonal and team relationships Bobcat Preview Pro-Op.
- Trained teams on specific operations and requirements for each job site, including applicable procedures and techniques.
Bobcat Preview Pro-Op
Texas State University
San Marcos, TX
04.2017 - 08.2017
- Managed program analytics and other operational aspects
- Collaborated with diverse team members to deliver program content
- Communicated effectively with leadership and accomplished objectives.
International Studies Center Intern
University of St. Thomas
Houston, Texas
09.2015 - 05.2016
- Compiled and researched scholarship opportunities for International Studies students
- Assisted with designing social media campaign Managed various operational duties and other supporting activities.
- Monitored social media for trending news, ideas and feedback.
- Answered email and social media messages according to prescribed policies.
Education
Bachelor of Liberal Arts - International Relations, Mass Communications
Texas State University
San Marcos, Texas05.2019
Master of Science - Industrial And Organizational Psychology
University of Phoenix
Tempe, AZSkills
- Academic Planning
- Voice acting
- Transcript Review
- Data maintenance in Salesforce
- Student Support
- Proficient Task Coordination
- Commitment to Cultural Humility
- Career Development Strategy
- Public Speaking Proficiency
- Collaboration and Teamwork
Affiliations
- Voice Acting 101
- Voice Acting 201
Languages
Korean
Elementary
Certification
- LinkedIn Developing Cross Cultural Intelligence
Accomplishments
- Equity University Texas State Student Diversity and Inclusion
Timeline
Senior Academic Counselor
University of Phoenix
10.2022 - 10.2024
FLO Advisor
DiscoverU
09.2019 - 05.2022
Camp Counselor
Kidventure
06.2019 - 08.2019
Peer Mentor
Texas State, Texas State University, Academic Coaching
01.2018 - 05.2019
Bobcat Preview Co-Chair
Texas State University
10.2017 - 08.2018
Bobcat Preview Pro-Op
Texas State University
04.2017 - 08.2017
International Studies Center Intern
University of St. Thomas
09.2015 - 05.2016
- LinkedIn Developing Cross Cultural Intelligence
Bachelor of Liberal Arts - International Relations, Mass Communications
Texas State University
Master of Science - Industrial And Organizational Psychology
University of Phoenix
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