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Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Dedicated Account Care Educator with a proven track record of maintaining client satisfaction through efficient authorization and verification processes, ensuring exceptional customer service at every touchpoint. Committed to fostering a positive and productive work environment by effectively communicating with team members, setting clear goals, and consistently monitoring performance to drive success. Skilled in identifying opportunities for process improvements and implementing strategies that enhance operational efficiency. Passionate about building strong client relationships and delivering results that exceed expectations.

Strong dedication to helping customers resolve issues and cultivating a positive image of the company. Excel in both team environments and alone. Proven ability to listen attentively, solve problems quickly and efficiently, and create high-quality professional relationships with callers
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Knowledgeable and dedicated customer service professional with extensive experience in Medical/Pharmaceutical industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Dynamic and motivated medical billing and coding professional with over 17 years of extensive experience in health operations, revenue cycle management, and clinical. Expertise in ICD-9 and ICD-10, CPT, and HCPCS coding, with a proven ability to analyze and validate patient information, diagnoses, and billing data. Highly skilled in medical billing and coding, Medicare, Medicaid, and Commercial Insurance, and handling medical insurance appeals, authorizations, denials, and rejections. I seek a position to leverage my skills and experience in a dynamic organization.
Seasoned Medical Billing, Insurance, and Coding Instructor known for high productivity and efficient task completion. Possess specialized skills in medical billing software, compliance regulations, and coding standards which ensure accurate and effective teaching. Excel in communication, problem-solving, and adaptability, contributing to successful training outcomes.
Highly knowledgeable in medical billing, insurance and coding with background as an instructor. Have facilitated student understanding of complex concepts through innovative teaching methods. Strengths lie in strong communication skills, patience, and ability to simplify complex topics for better comprehension. Previous work has led to improved student performance and increased interest in the field.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

NYREEN PEREZ SERRANO

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Account Care Educator

Front Desk Associate

Dental Hygiene Coordinator

Education

Medical Billing & Coding

Dental Assistant Degree -

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Account Care Educator

Front Desk Associate

Medical Billing & Coding

Dental Hygiene Coordinator

Dental Assistant Degree -

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