Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nyreese Newton

New Britain,CT

Summary

Dynamic Medical Assistant with extensive experience at Oak Street Health, excelling in patient care coordination and medical records management. Known for compassionate service and strong communication skills, I effectively maintained HIPAA compliance while ensuring a seamless patient experience. Proficient in phlebotomy techniques, I prioritize patient safety and satisfaction.

Overview

10
10
years of professional experience

Work History

Medical Assistant/ Phlebotomy

Oak Street Health
10.2024 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Executed comprehensive medical record handling via precise organization and document scanning procedures.

Preschool Teacher

KinderCare Learning Centers
01.2024 - 09.2024
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.

Medical Receptionist

The Center of Medical Arts Physical Therapy
06.2021 - 01.2024
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

Medical Assistant

Greater Hartford Women’s Health
08.2021 - 06.2023
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

Customer Service Representative

ConnectiCare
02.2019 - 08.2021
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Financial Advisor

New Britain Herald
11.2019 - 05.2021
  • Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
  • Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
  • Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
  • Established new client relationships by conducting thorough needs assessments during initial consultations.

Medical Assistant

Starling Physicians
05.2019 - 06.2019

Brought patients into the back room, cleaned and stocked patient rooms, and sterilized instruments.

(Externship)

Retail Sales Lead

Charming Charlies
05.2015 - 09.2016

Handled inventory management, supported customers with fashion advice, and ensured neat store appearance.

Education

CMA - Medical Assistant

Lincoln Technical Institute
New Britain, CT
06.2019

Associates - Business Management / Fashion Merchandising

Lincoln College of New England
Southington, CT
05.2016

High School Diploma - Fashion Design

New Britain High School
New Britain, CT
06.2014

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Medical terminology
  • Vital sign monitoring
  • Vital signs monitoring
  • EMR / EHR
  • Direct patient care
  • Clinical documentation
  • Patient-focused care
  • Data entry
  • Phlebotomy
  • Reliable team player
  • Procedure assistance
  • Electronic health records
  • Electronic medical records
  • Compassionate
  • CPR
  • Immunization administration
  • Phlebotomy techniques
  • Specimens collection and processing
  • Patient assessments
  • Medical procedures
  • Laboratory specimen collection
  • Professionalism and ethics
  • Maintaining confidentiality
  • Insurance verification
  • Appointment setting
  • Compassionate caregiver
  • Medical records management
  • Sterilization techniques
  • Patient care coordination
  • Patient flow management
  • First aid
  • Medical supply inventory
  • Equipment sterilization
  • Medical office administration
  • Sterile technique
  • Complex Problem-solving
  • Adaptable
  • Patient relations
  • Patient management
  • Inventory and supply management
  • Simple dressings
  • Prioritizing stat orders
  • OB/GYN procedures
  • Inventory management
  • Healthcare software proficiency
  • Conflict resolution
  • Specimen labeling

Timeline

Medical Assistant/ Phlebotomy

Oak Street Health
10.2024 - Current

Preschool Teacher

KinderCare Learning Centers
01.2024 - 09.2024

Medical Assistant

Greater Hartford Women’s Health
08.2021 - 06.2023

Medical Receptionist

The Center of Medical Arts Physical Therapy
06.2021 - 01.2024

Financial Advisor

New Britain Herald
11.2019 - 05.2021

Medical Assistant

Starling Physicians
05.2019 - 06.2019

Customer Service Representative

ConnectiCare
02.2019 - 08.2021

Retail Sales Lead

Charming Charlies
05.2015 - 09.2016

CMA - Medical Assistant

Lincoln Technical Institute

Associates - Business Management / Fashion Merchandising

Lincoln College of New England

High School Diploma - Fashion Design

New Britain High School
Nyreese Newton