Nyteir Craft
Detroit,MI
Summary
Highly efficient worker well established in fast-paced and challenging environments. Eager to learn with an aptitude for applying new knowledge with skill and efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Associate
Five Below
12.2021 - 01.2024
- Worked with coworkers to complete tasks
- Approached customers and initiated conversations to determine needs and preferences
- Assisted with inventory by identifying and marking items for removal from shelves or storage areas
- Greeted visitors upon arrival and directed guests to appropriate facility locations
- Answered phone calls from potential customers to direct to appropriate products or departments
- Trained new employees on basic customer service techniques and procedures
- Developed strong customer service skills through daily interactions with customers
- Operated a cash register to process cash, check and credit transactions
- Committed to delivering excellent customer service while working in a fast-paced environment.
Team Lead
Bambu
04.2023 - 08.2023
- Managed scheduling of tasks within the team, demonstrating time management prowess and prioritization acumen
- Addressed customer questions and recommended appropriate products and services to increase satisfaction
- Managed and coordinated multiple projects while ensuring timely completion
- Separated cash, charge slips and coupons to balance drawers
- Committed to delivering excellent customer service while working in a fast-paced environment
- Performed routine and scheduled maintenance services
- Troubleshot minor problems and reported larger technical issues
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
Student Intern
Detroit Experience Studio
10.2022 - 05.2023
- Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during the internship experience.
- Gained exposure to various aspects of the industry through active participation in company events, workshops, and training sessions during the internship period.
- Developed time-management skills through balancing multiple assignments while consistently meeting deadlines during the internship period.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Contributed to increased productivity within the team by taking initiative in problem-solving and offering innovative solutions.
- Completed research, compiled data, and assisted in timely reporting.
- Collaborated effectively with diverse teams, promoting a positive work environment conducive to achieving shared goals.
- Assisted with project management tasks, leading to more efficient execution and timely completion of projects.
- Strengthened analytical abilities through data analysis and interpretation, providing insights for strategic planning.
- Developed strong communication skills by presenting findings in team meetings and collaborating on group projects.
- Acquired hands-on experience conducting market research surveys, analyzing results, and creating reports that informed business strategies.
- Supported marketing efforts through content creation and social media management, resulting in higher brand visibility.
Team Associate
GROW Detroit's Young Talent
06.2020 - 08.2020
- Utilized interpersonal skills by working with and assisting the elderly at Oakpointe Villa Nursing Home
- Incorporated innovative ideas to bring enjoyment to each resident daily
- Created and organized schedules for each week full of activities that aligned with the residents' schedules
- Collaborated with other team members to complete projects on time
- Participated in various team meetings to discuss goals, objectives, and strategies for success
- Shoveled, swept, and cleaned work areas
- Worked collaboratively with other departments to develop solutions for complex issues.
Education
Political Science -
Hampton University
Hampton05.2027
High School Diploma -
Renaissance High
Detroit, MI06.2023
Skills
- Leadership
- Customer satisfaction
- Collaborative engagement
- Sales and marketing
- Attention to detail
- Money management
- Issue resolution
- Multiple priorities management
Certification
- Peer Mediation Professional
- Certificate in Advertising and Marketing
Personal Information
Title: Associate
Hobbies
Creative Writing
Timeline
Team Lead
Bambu
04.2023 - 08.2023
Student Intern
Detroit Experience Studio
10.2022 - 05.2023
Associate
Five Below
12.2021 - 01.2024
Team Associate
GROW Detroit's Young Talent
06.2020 - 08.2020
Political Science -
Hampton University
High School Diploma -
Renaissance High
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