Nytoni Jones
Waterbury
Summary
Personable and energetic receptionist dedicated to delivering exceptional customer service and providing comprehensive administrative support. Demonstrates expertise in data entry, database management, and scheduling. Adept at problem-solving with a keen eye for detail. Proficient in computer systems and software applications, excelling in troubleshooting and data entry. Committed to ensuring efficient and accurate operations that align with organizational objectives.
Overview
6
6
years of professional experience
Work History
Desk Attendant/Receptionist
Southern Connecticut State University
08.2020 - 05.2023
- Answers phones, direct and assist residents and visitors, and monitor building activity while being of assistance to building employees when need be.
- Enhanced customer satisfaction by providing efficient and friendly service at the front desk.
- Contributed to positive team dynamics by assisting colleagues with tasks when necessary, fostering a collaborative work environment.
Peer Mentor
Southern Connecticut State University
08.2020 - 05.2023
- Serves as a role model for first year students providing them with resources and lending aid to further their success and transition into college
- Maintaining vast knowledge of resources on campus to provide appropriate assistance to their needs
- Conducted regular check-ins with mentees to monitor progress towards achieving their goals and to address any concerns or challenges faced along the way.
- Developed strong relationships with mentees, fostering a positive learning environment.
Barista
Starbucks
09.2019 - 12.2019
- Maintain calm persistent demeanor in a stressful fast paced environment, serving and addressing customers needs in a professional manner
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Shipping and Fulfillment
Target
11.2021 - 06.2022
- Properly preparing, packing, and sorting customers orders for shipment using proper careful technique and materials.
- Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
- Created effective communication channels between warehouse staff, management, and customers to address concerns promptly and maintain smooth operations.
Landscaper
S&R Property Maintenance
09.2023 - Current
- Maintains and builds rapport with customers by tending to their gardens and lawns by mowing, trimming, pruning, raking, and weeding while seasonally removing leaves and snow
Groundskeeper
Parks and Rec, Town of Cheshire
06.2023 - 09.2023
- Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Car Detailer
Personal Touch Car Wash
10.2018 - 06.2019
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines and polishing chrome accent.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
Education
Bachelor's Degree - Health Care Studies
Southern Connecticut State University
New Haven, CT05.2023
High School -
John F. Kennedy High School
Waterbury, CT06.2019
Skills
- Strong work ethic
- Flexible and adaptable
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Active learning
- Self-awareness
- Empathy development
- Multitasking proficiency
- Building relationships
- Data entry
Awards
- SCSU Dean's List, 2019-2023
- Cum Laude Award, 2023
Timeline
Landscaper
S&R Property Maintenance
09.2023 - Current
Groundskeeper
Parks and Rec, Town of Cheshire
06.2023 - 09.2023
Shipping and Fulfillment
Target
11.2021 - 06.2022
Desk Attendant/Receptionist
Southern Connecticut State University
08.2020 - 05.2023
Peer Mentor
Southern Connecticut State University
08.2020 - 05.2023
Barista
Starbucks
09.2019 - 12.2019
Car Detailer
Personal Touch Car Wash
10.2018 - 06.2019
Bachelor's Degree - Health Care Studies
Southern Connecticut State University
High School -
John F. Kennedy High School
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