Nze Sylvester Anieze
doha,DA
Summary
Primarily responsible to greet and welcome all guest to the hotel and relieve guests of their luggage on arrival. I ensure that the highest standards of hospitality and welcome are always demonstrated, and that all guest requests are dealt with in a prompt and courteous manner. In addition to assist guests with luggage,am also responsible to collect and distribute post, parcels. And deal with general inquiries and ensuring the lobby and forecourt areas are always clean and tidy.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Bell attendant
Hilton Doha the pearl Qatar
01.2023 - Current
- Greet all guests in the lobby in a warm and professional manner, make them feel welcome and anticipate their needs before they arise
- Recognize all returning and VIP guests, and welcome them back
- Escort all guests checking in to their accommodations following hotel procedure
- Inform them about all hotel and guest room features, hotel facilities, and emergency procedures
- Assist guests with their luggage and acknowledge them by name
- Deliver the morning newspapers to each occupied guest room
- Make deliveries to guest rooms as instructed
- Store and retrieve luggage and other objects for guests
Room attendant
Double tree by Hilton Doha downtown qatar
01.2022 - 12.2023
- Cleaning as designated
Bell attendant
Villa park hotel and suites Lagos Nigeria
01.2019 - 12.2020
- Escort incoming hotel guests in a courteous and pleasant manner
- Assist guests with luggage and packages to their room or loading area
- Offer information pertaining to available services and facilities of hotel, points of interest and entertainment attractions, making reservations as needed
- Deliver messages and runs errands, on and off hotel property
- Maintain a clean and safe working environment at all times
- Pick up and deliver articles
Bell attendant
Conference hotel nigeria
01.2016 - 12.2018
- Excellent customer relations skills
- Demonstrated communication skills
- Strong organizational skills with the ability to multi-task in a fast paced environment
- Proficiency in speaking, reading and writing standard English
- Ability to speak on a one-on-one basis using appropriate vocabulary and grammar to convey information to individuals at various organizational levels
- Skill in writing sentences to prepare brief business communication
- Ability to establish and maintain effective working relationships with guests and colleagues
Education
Senior school certificate - undefined
Ebute metta high school
Lagos 01.2016 - 04.2018
First school leaving certificate - undefined
St Paul primary school
Barista training certification - undefined
Berkeley consultancy
DohaSkills
Customer service
Personal Information
- Passport Number: B01040001
- Gender: Male
- Nationality: Nigerian
- Marital Status: Married
- Religion: Christianity
Additionallocation
Al kheesa umm salal Mohammed, Doha, Qatar, 9154
Timeline
Bell attendant
Hilton Doha the pearl Qatar
01.2023 - Current
Room attendant
Double tree by Hilton Doha downtown qatar
01.2022 - 12.2023
Bell attendant
Villa park hotel and suites Lagos Nigeria
01.2019 - 12.2020
Bell attendant
Conference hotel nigeria
01.2016 - 12.2018
Senior school certificate - undefined
Ebute metta high school
01.2016 - 04.2018
First school leaving certificate - undefined
St Paul primary school
Barista training certification - undefined
Berkeley consultancy
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