Nzinga Sipply
Baltimore,MD
Summary
Dedicated housekeeping professional with experience at Future Care Irvington, excelling in maintaining high sanitation standards and enhancing guest satisfaction. Proven ability in multitasking and time management, utilizing effective cleaning techniques. Strong teamwork skills foster collaboration, ensuring efficient operations and a welcoming environment for all guests.
Overview
21
21
years of professional experience
Work History
Housekeeper
Future Care Irvington
Baltimore, MD
02.2019 - 09.2022
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Utilized cleaning equipment and supplies to uphold sanitation standards.
Laundry Aide
Alice Manor
Baltimore, MD
08.2014 - 12.2017
- Operated laundry equipment to ensure cleanliness and quality of garments and linens.
- Sorted, washed, dried, and folded items according to established protocols.
- Maintained inventory of laundry supplies, ensuring availability for daily operations.
- Assisted in training new staff on laundry procedures and safety standards.
- Demonstrated flexibility in adapting workload as needed due to fluctuations in daily demands or unexpected situations, ensuring all tasks were completed efficiently and effectively.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Increased overall efficiency by regularly performing routine maintenance on washing machines, dryers, and other equipment.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Operated traditional and computer-operated washers and dryers while observing all safety protocols.
- Reduced lost items by implementing an effective labeling system for client belongings.
- Collected soiled tablecloths, napkins, and draperies after large events.
- Adhered to strict safety guidelines while handling chemicals used in the laundering process.
- Utilized knowledge of fabric care requirements to select appropriate cleaning methods for delicate materials without causing damage.
- Improved laundry efficiency by implementing a systematic sorting and folding process.
House Cleaner
Jacob Inc.
Baltimore, MD
06.2001 - 01.2006
- Performed thorough cleaning of residential spaces, ensuring high standards of cleanliness and organization.
- Utilized specialized cleaning equipment and eco-friendly products to enhance efficiency and maintain safety protocols.
- Developed and maintained positive relationships with clients through effective communication and attention to detail.
- Followed established schedules for routine cleaning tasks, adapting to client preferences as needed.
- Implemented time management strategies to complete multiple tasks within designated timeframes effectively.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
- Emptied trashcans and transported waste to collection areas.
- Assisted fellow house cleaners when needed during busy periods or staff shortages.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Streamlined cleaning processes for faster service, utilizing effective time management strategies.
Education
Frederick Douglass High School
Baltimore, MDSkills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Team support and collaboration
- Multitasking and prioritizing
- Time management
- Mopping and sweeping
- Vacuuming and sweeping
- Cleaning bathrooms
- Cleaning techniques
- Health and safety compliance
- Bed making proficiency
- Kitchen cleaning
- Residential cleaning
Timeline
Housekeeper
Future Care Irvington
02.2019 - 09.2022
Laundry Aide
Alice Manor
08.2014 - 12.2017
House Cleaner
Jacob Inc.
06.2001 - 01.2006
Frederick Douglass High School