Oakley Labrum
South Jordan,UT
Summary
Dedicated professional with experience in education and customer service. As a Paraeducator, supported diverse learners and fostered engaging classroom environments. As a Waitress Trainer, led staff training, addressed customer concerns, and maintained efficient operations. Committed to enhancing positive experiences for students and customers alike.
Overview
4
4
years of professional experience
Work History
Paraeducator
Canyons School District
Sandy, Utah
01.2025 - Current
- Implemented individualized education plans for students, ensuring tailored learning experiences.
- Supported teachers in delivering targeted instructional support to students with diverse needs.
- Facilitated interactive classroom activities, enhancing student engagement and participation.
- Instructed students in basic academic skills such as reading, writing, math, science and social studies.
- Monitored student behavior, providing guidance and support to foster positive learning environments.
- Supervised and monitored student behavior in classrooms, hallways, cafeterias, school yards, and other areas.
Waitress Trainer
Black Bear Diner
Draper, Utah
11.2022 - Current
- Trained new waitstaff on menu items and service standards to ensure consistent customer experience.
- Guided new waiters in learning menu items and their ingredients for improved service delivery.
- Resolved customer complaints to enhance satisfaction and foster repeat business.
- Oversaw daily operations to ensure smooth restaurant flow.
Education
Alta High School
Sandy, UtahSkills
- IEP development
- Classroom management
- Instructional support
- Student assessment
- Behavioral monitoring
- Behavior intervention techniques
- Educational assessment
- Behavioral interventions
- Customer service
- Effective communication
- Team collaboration
- Problem-solving
- Time management
- Customer service orientation
- Customer service
- Service standards
- Complaint resolution
- Guest relations
Timeline
Paraeducator
Canyons School District
01.2025 - Current
Waitress Trainer
Black Bear Diner
11.2022 - Current
Alta High School