Jaclyn Rosenstein
Olympia
Summary
Organized professional with strong teamwork abilities. Known for effective communication with customers, people of all ages and staff, and a collaborative approach to supporting diverse needs. Ready to drive impactful educational, sales and professional outcomes.
Overview
13
13
years of professional experience
Work History
Paraeducator, Special Education
North Thurston Public Schools
Lacey
08.2024 - Current
- Assisted teachers in implementing individualized education plans for students with disabilities.
- Collaborated with special education team to adapt learning materials for diverse needs.
- Monitored student progress and reported observations to teaching staff, contributing to tailored instructional strategies.
- Facilitated small group instruction to reinforce skills and concepts taught in class.
- Facilitated structured activities and playtime for social skills development, fostering positive peer interactions.
- Supported students during classroom activities and provided behavioral guidance to enhance engagement and participation.
- Communicated effectively with parents about student needs and classroom updates.
Panel Relations Specialist
Nielsen
Oldsmar
12.2019 - 09.2023
- Streamlined panelist recruitment and onboarding processes to enhance efficiency and support growth.
- Facilitated effective communication between panelists and internal teams to ensure clarity and responsiveness.
- Strategically served as primary contact in addressing household concerns and building productive panelist relationships by answering and directing calls through multiple departments.
- Analyzed panelist feedback to enhance engagement strategies.
- Leveraged Nielsen's analytics tools for in-depth market research data analysis and performance metrics.
- Leveraged exceptional communication skills and troubleshooting techniques to drive Code Reader BAU sample market of Flint, MI to status of one of the top ranking markets for several consecutive months with the most YOY growth.
- Mentored and coached sales coordinators, sharing expertise in best practices and guiding client management strategies.
- Provided general administrative support to assist with the overall success of the company.
Sales Associate
Anthropologie
New York
09.2015 - 09.2016
- Guided customers in product selection, delivering tailored service to meet individual needs.
- Greeted customers and provided exceptional customer service.
- Educated customers about brand values and product features.
- Processed transactions accurately using point-of-sale systems.
- Uphold visual merchandising standards, contributing to an inviting and engaging store presentation.
- Partnered with team members to foster a welcoming shopping environment.
- Handled inventory management tasks including restocking and organization.
- Engaged in community events to promote brand awareness and customer loyalty.
Sales Associate
Urban Outfitters, Inc.
New York
08.2013 - 08.2014
- Guided customers in product selection to ensure satisfaction and tailored service.
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Collaborated with team members to create a positive shopping experience.
- Processed transactions accurately using point-of-sale systems.
- Upheld visual merchandising standards to create an inviting store atmosphere.
- Managed inventory tasks, ensuring timely restocking and organized displays.
Education
Bachelor of Arts - Commercial Dance
Pace University
New York, NY06-2016
Skills
- IEP development
- Special education practices
- Classroom management
- Material adaptation
- Learning material adaptation
- Special education
- Client relationship management
- Effective communication
- Time management
- Organizational skills
- Problem solving
- Team collaboration
- Collaborative teamwork
- Social support
- Customer service
- Relationship building
Timeline
Paraeducator, Special Education
North Thurston Public Schools
08.2024 - Current
Panel Relations Specialist
Nielsen
12.2019 - 09.2023
Sales Associate
Anthropologie
09.2015 - 09.2016
Sales Associate
Urban Outfitters, Inc.
08.2013 - 08.2014
Bachelor of Arts - Commercial Dance
Pace University