Oana Marinescu
Los Angeles,CA
Summary
Highly motivated office manager with in-depth knowledge and progressive experience in dental practice environments. Demonstrating comprehensive understanding of clinical office operations, regulatory compliance and patient-centered, superior-quality service. Successful at managing multiple priorities with a positive attitude.
Overview
19
19
years of professional experience
Work History
Dental Office Manager
Gide Dental Implant Center
04.2018 - Current
- Managed daily operation of the office ensuring efficient workflow and smooth functioning of all departments.
- Oversaw administrative tasks, including preparing finical records and reports, scheduling appointments, providing treatment plans for patients, managing correspondence, and maintaining office supplies.
- Prepared insurance claim forms and outlined pricing details for procedures and services.
- Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation.
- Coordinated and supervised office staff, delegating tasks and providing training and support as needed.
- Assisted in budget planning and finical management.
- Increased office efficiency by implementing a new electronic records management system for seamless data access.
- Maintained professional relationship with patients and ensured customer satisfaction.
- Coordinated educational programs and events.
- Assisted in organizing training materials and hands-on workshops.
Logistics Coordinator
Atlas Transport LLC
01.2014 - 04.2018
- Enhanced supply chain efficiency by optimizing shipping schedules and routes.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Scheduled and coordinated air transport to maximize productivity and maintain organized calendar.
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
Medical Laser Technician
American Laser Center
06.2010 - 01.2014
- Improved patient satisfaction by providing personalized skincare treatments and product recommendations.
- Enhanced clinic reputation for excellence in skincare by staying updated on the latest industry trends and techniques.
- Conducted thorough skin assessments to determine appropriate treatment options tailored to individual needs.
- Performed chemical peels, microdermabrasion, and laser treatments to address various skin concerns effectively.
- Educated clients on post-treatment care instructions, ensuring optimal results from their procedures.
- Maintained detailed records of all performed treatments, aiding in accurate follow-up appointments and tracking progress over time.
- Ensured a comfortable and relaxing environment for clients through proper room setup, cleanliness, and adherence to safety protocols.
- Contributed to increased revenue by upselling additional products or services during client consultations when appropriate.
- Assisted in developing marketing materials to promote clinic services, leading to an increase in new clients.
Sales Manager
Automonza
03.2005 - 02.2010
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Education
MBA - Public Finance
Craiova University
Romania 07.2007
Bachelor of Science - Sociology
Craiova University
Romania 07.2003
Skills
Highly organized and detail-oriented
Skilled in handling administrative and operational tasks
Strong communications and presentation skills
Committed to delivering exceptional customer service and maintaining a positive work environment
Timeline
Dental Office Manager
Gide Dental Implant Center
04.2018 - Current
Logistics Coordinator
Atlas Transport LLC
01.2014 - 04.2018
Medical Laser Technician
American Laser Center
06.2010 - 01.2014
Sales Manager
Automonza
03.2005 - 02.2010
MBA - Public Finance
Craiova University
Bachelor of Science - Sociology
Craiova University
Similar Profiles
MARIA HERNANDEZMARIA HERNANDEZ
Dental treatment coordinator and Surgical Director at Aria Dental Implant Center & Dental Hearts Implant CenterDental treatment coordinator and Surgical Director at Aria Dental Implant Center & Dental Hearts Implant Center
Heidy MoralesHeidy Morales
Dental Assistant at Aspenwood Dental Associates & Dental Implant CenterDental Assistant at Aspenwood Dental Associates & Dental Implant Center
Regina HoppingRegina Hopping
Dental Hygienist at Aspenwood Dental Associates & The Colorado Dental Implant CenterDental Hygienist at Aspenwood Dental Associates & The Colorado Dental Implant Center