Oanh Pham
RESPIRATORY STUDENT
Houston,TX
Summary
Flexible hard worker ready to learn and contribute to team success. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Responsible and motivated student ready to apply education in the workplace. Ability to handle challenging work, and excellent time management skills.
Overview
6
6
years of professional experience
Work History
Nail Technician
Paradise Nail and Spa
Houston, TX
05.2022 - Current
- Provided manicures, pedicures and nail treatments to clients.
- Cleaned and sterilized tools and work areas between customers.
- Advised customers on the best type of treatment for their particular nail condition or desired look.
- Ensured that safety protocols were followed during each service provided.
- Followed health regulations regarding sanitation practices throughout the salon.
- Responded promptly to customer inquiries and complaints.
- Attended continuing education courses related to nail care techniques.
- Provided excellent customer service through friendly interactions with clients.
Manager
sweet moment nails and spa
HOUSTON, TX
01.2018 - 05.2022
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Monitored staff performance and addressed issues.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
Education
Associate of Science - Respiratory Therapy
Lone Star College System
Kingwood, TX05-2025
Skills
- Sanitation equipment
- Team Collaboration
- Patient Advocacy
- Patient and family advocacy
- Patient and caregiver education
- Equipment Setup
- Equipment Cleaning
- Caring Bedside Manner
- Patient Care
- Drug administration trained
- Treatment Administration
- Respiratory Care Protocols
- Heavy Lifting
Languages
English
Professional
Vietnamese
Professional
Timeline
Nail Technician
Paradise Nail and Spa
05.2022 - Current
Manager
sweet moment nails and spa
01.2018 - 05.2022
Associate of Science - Respiratory Therapy
Lone Star College System
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