Oanh Nhi Nguyen
Silver Spring,MD
Summary
Experienced Customer services professional who has worked in many faces of the service industry
looking to apply my 6 years of expertise delivering
exceptional customer service and accurate monet handling to an established,customer centric business like Whole Foods
Overview
6
6
years of professional experience
Work History
Server
Pho Tan Vinh
Silver Spring, MD
02.2024 - Current
Take exceeded sales target by 15% by appetizers and drinks based on specific taste of diners
Verified dietary restrictions of guest were adhered to guiding guest to 16 specialty menu items.
Server
Highland Cafe
Can Tho,VN
03.2021 - 02.2022
Monitored guest waiting dish while communicating wait times
Taking customer orders and accurately
inputting them into the cash register system.
Preparing and serving a variety of hot and cold beverages such as espresso,cappuccino,tea and latte.
Handling cash and credit transaction,ensuring accuracy and confidentialiy.
Cashier
Bach Hoa Xanh Supermarket
Can Tho,VN
03.2018 - 02.2020
Assisted more than 80 daily customers with check out, answering outstanding questions.
Collaborated with 6 other cashier offering assistance to other teammates during busy times.
Education
Masters - Engineering
University of Can Tho
Can Tho,Viet Nam05.2021
Skills
:Problem solving
:Accountable
:Critical thinking
:Adaptable
:Interpersonal skill
:Teamwork
Timeline
Server
Pho Tan Vinh
02.2024 - Current
Server
Highland Cafe
03.2021 - 02.2022
Cashier
Bach Hoa Xanh Supermarket
03.2018 - 02.2020
Masters - Engineering
University of Can Tho