Obdulia Escatel
Whittier,Ca
Summary
Experienced and empathetic substance abuse counselor specializing in alcohol, substance abuse, and behavioral addiction. Offers unwavering support to clients in their recovery journey. Proficient in developing personalized treatment and recovery plans. Committed to creating a safe, non-judgmental environment that fosters healing and personal growth.
Overview
16
16
years of professional experience
Work History
Client Engagement Navigator
Homeless Health Care Los Angeles
08.2023 - Current
- Provide clients with basic information regarding the Specialty Substance Use Disorder system;
- Conduct SUD screening using the ASAM Triage tool;
- Determine whether client may have a substance use disorder and the most appropriate provisional level of care for treatment;
- Ensure the client is successfully linked to the referred providers;
- Assist clients with service navigation and linkages to needed SUD treatment services, as well as ancillary services,
- Provide CENS services in accordance with the most current version of the provider SAPC Substance Use Disorder Treatment Manual;
- Work collaboratively with Managers, Coordinators, Public Defenders, DMH, Probation, and other staff as needed
- Facilitate a referral to an appropriate SUD provider;
- Assist clients in navigating the SUD system of care;
- Engage clients at CENS co-located sites or in the field at frequent and regular intervals to gain their trust and motivate them to accept SUD treatment services;
- File documents and maintain charts in accordance with established agency practices and procedures;
- Prepare documentation in appropriate system of record and file same in accordance with established agency practices and procedures;
- Assist in determining Medi-Cal or My Health LA eligibility;
- Comply with confidentiality and HIPAA requirements;
- Comply with mandated reporting requirements
- Provide timely and professional responses to internal and external communications;
- Participate in continuing education, as required by Certifying bodies and/or agency;
- Attend and participate in regular, on-going in-service trainings for the benefit of the agency;
- Participate in staff meetings as required;
- Attend meetings with applicable governing agencies and funding sources;
- Interact with County and State agencies, as required;
- Other duties as requested by the CENS Program Director and/or Supervisor.
ADMIN ASST/SUD COUNSELOR
LA FAMILIA PRIMERO
09.2009 - Current
- Ability to read, sort and route incoming mail
- Locates and inserts mail into appropriate files for designated employees
- Able to file records and post information
- Schedules enrollment appointments and reschedules client appointments
- Processes client attendance and payment records
- Processes thorough knowledge of client files,updating procedures and exit procedures
- Understands all computer procedures
- Operate office machines such as typewriters, adding/calculating machines, duplicating machines and computers
- Is able to train and direct clerical staff in all their duties
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Communicated regularly with other professionals involved in the client''s care for coordinated service delivery efforts.
- Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
- Coordinated referrals between agencies to ensure seamless transitions for clients receiving multiple services.
CASE MANAGER
WESTERN PACIFIC MED/CORP
04.2022 - 08.2023
- Assist clients with intake, assessment, and orientation to program upon admission
- Monitors clients' progress toward achieving treatment plan goals and provides treatment plan input
- Responsible for treatment oversight of the clients on caseload
- Maintain the client records and adheres to all State, Federal, Accreditation and Program regulations and performs duties
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Coordinated essential services for clients, resulting in improved overall well-being and self sufficiency.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Managed crisis situations with empathy and professionalism, ensuring client safety and continuity of care.
- Conducted thorough assessments to identify client needs, laying groundwork for effective case management.
SUD COUNSELOR
SAFETY CONSULTANT SERVICES, INC
12.2012 - 04.2022
- Conducts intake interviews with clients in order to determine client identification data, client history, and client's involvement with alcohol and/or drugs, and in order to explain the contractual obligations to the clients
- Facilitate groups and classes while following Company curriculum and enforcing all group and class rules
- Regarding groups and classes, acknowledges that all classes and groups must begin and end on time and that he/she must work the entire scheduled activity and all scheduled hour
- Support Program Director in the administration of Company personnel policies and upholds these policies
- Monitor and processes client's program activities, and verifies documentation of such
- Guides the client toward the goal of sobriety
- Serve as liaison between client and program administration
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Coordinated referrals between agencies to ensure seamless transitions for clients receiving multiple services.
- Contributed to a supportive work environment by sharing knowledge, resources, and new findings within the counseling field.
AOD Counselor
SAN GABRIEL VALLEY CENTER
03.2011 - 12.2012
- Facilitated Group Sessions and Individual counseling with AB109 and Prop 36 clients
- Also worked with youth at risk and facilitated group sessions, individual counseling
- Conducted intake interviews and assessment with clients in order to determine client identification data, client history, and client's involvement with alcohol and/or drugs
- Conducted outreach program visited schools as a prevention
- Educated clients on coping skills and strategies that promote long-term sobriety and success in recovery.
- Administered assessments upon intake to determine appropriate levels of care for incoming clients accurately.
- Offered compassionate guidance through the detoxification process for clients beginning their journey towards sobriety.
- Developed relapse prevention plans with clients, equipping them with tools to maintain sobriety post-treatment successfully.
- Established rapport with clients from diverse backgrounds and varying levels of substance abuse severity, fostering trust and open communication essential for successful outcomes.
- Led educational workshops on topics such as addiction, mental health, and recovery-related issues for both clients and their families.
- Evaluated client progress regularly, adjusting treatment plans as necessary to maximize effectiveness.
- Improved client progress tracking by maintaining detailed case notes and records for each individual.
- Assisted clients in identifying and addressing factors contributing to substance abuse, empowering them to make positive changes in their lives.
- Supported clients in navigating legal or social service systems as necessary during their recovery process.
Education
SUBSTANCE ABUSE DISORDER CERTIFIED COUNSELOR II -
CADTP
Bachelor of Ministry Biblical Addiction Counseling -
Association of Christian Alcohol & Drug Counselors
06-2020
Skills
- Collaborative Team Member
- Effective Communication
- Effective Time Organization
- Structured Workflow
- Effective Case Management
- Conflict Resolution
- Strategic Decision Making
- Proficient in Two Languages
Timeline
Client Engagement Navigator
Homeless Health Care Los Angeles
08.2023 - Current
CASE MANAGER
WESTERN PACIFIC MED/CORP
04.2022 - 08.2023
SUD COUNSELOR
SAFETY CONSULTANT SERVICES, INC
12.2012 - 04.2022
AOD Counselor
SAN GABRIEL VALLEY CENTER
03.2011 - 12.2012
ADMIN ASST/SUD COUNSELOR
LA FAMILIA PRIMERO
09.2009 - Current
SUBSTANCE ABUSE DISORDER CERTIFIED COUNSELOR II -
CADTP
Bachelor of Ministry Biblical Addiction Counseling -
Association of Christian Alcohol & Drug Counselors
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