OBDULIO FRANCO
Washington,DC
Summary
Bilingual, dedicated, and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
12
12
years of professional experience
Work History
Doorkeeper
Sergeant At Arms(SAA)
Washington, DC
10.2025 - Current
- Guide guests to the gallery.
- Great customer service.
- Check-in prohibited items.
- Check to make sure all items have been returned.
Cashier / Barista
Compass Group
Washington, DC
07.2023 - 09.2025
- Delivered high-quality customer service in a fast-paced café environment.
- Handled daily cash transactions and register operations with accuracy.
- Prepared a variety of beverages including lattes, cappuccinos, mochas, and Americanos.
Food Service Worker
Sodexo Magic
Washington, DC
03.2021 - 06.2023
- Prepared meals according to dietary requirements and school counts.
- Maintained cleanliness and hygiene standards in the kitchen.
- Provided friendly and efficient service to school staff and students.
Teller / Customer Service Representative
Ria Financial
Washington, DC
06.2018 - 02.2021
- Processed international money transfers, bill payments, and check cashing.
- Managed large volumes of cash and performed end-of-day reconciliations.
- Delivered personalized service and resolved customer inquiries efficiently.
Teller / Telemarketing Representative
Banco Citibank Guatemala S.A.
Guatemala City, Guatemala
11.2013 - 03.2018
- Provided front-line customer service and cash handling in a high-traffic bank.
- Supported telemarketing campaigns and resolved customer complaints.
- Promoted financial products and ensured client satisfaction.
Education
GED - Marketing & Advertising
Central National Institute of Marketing and Advertising
Guatemala City, GuatemalaSkills
- Customer Service & Client Relations
- Cash Handling & Register Operations
- Food & Beverage Preparation
- Team Collaboration & Communication
- Time Management & Multitasking
- Banking & Financial Transactions
- Complaint Resolution
Certifications And Recognition
- Ria Sales Advisors
- By the Powers Obtained in Agency
- Employee of the Month - Sweetgreen
- Fantastic Service
Timeline
Doorkeeper
Sergeant At Arms(SAA)
10.2025 - Current
Cashier / Barista
Compass Group
07.2023 - 09.2025
Food Service Worker
Sodexo Magic
03.2021 - 06.2023
Teller / Customer Service Representative
Ria Financial
06.2018 - 02.2021
Teller / Telemarketing Representative
Banco Citibank Guatemala S.A.
11.2013 - 03.2018
GED - Marketing & Advertising
Central National Institute of Marketing and Advertising