Obed Chavanne
Norwood,MA
Summary
Experienced supervisor with a passion for customer service. Skilled in managing staff and ensuring the highest level of customer satisfaction. Committed to ensuring the efficient and effective running of the workplace.
Overview
18
18
years of professional experience
Work History
Security Agent Senior Lead
ACTS Aviation Security.Inc
Boston, MA
03.2017 - Current
- Catering inspection Aircraft Security Inspects airline equipment.
- Searched individuals and baggage for devices, weapons and other prohibited items.
- Operated and maintained x-ray and metal detection devices at building checkpoints.
Armed /Unarmed Security Officer
AJ Squared Security
Miami, FL
02.2012 - 03.2017
- Identified security issues, drafted incident reports and contacted law enforcement when needed.
- Detected suspicious behavior and prevented illegal activity.
- Monitored multiple CCTV feeds to keep close eye on important areas of buildings and grounds.
- Tracked vehicles on premises, including license plate numbers.
Security Screener
Mc Roberts Protective Agency
Miami, FL
11.2012 - 12.2013
- Screen personal baggage; check the suspect bags from the X Ray Machine
- Monitoring the entrance/exiting gates.
- Enhanced air traveler security and protection courteously and professionally by operating screening equipment to identify dangerous objects and prevent transport onto aircraft.
- Searched individuals and baggage for devices, weapons and other prohibited items.
Production Associate
Siemens/Correstaff
Miami, FL
11.2007 - 11.2012
- Monitored processes to avoid overloading and keep machinery functioning properly.
- Troubleshot problems with equipment to make repairs or report diagnostics to supervisors.
- Completed product assembly according to standardized procedures.
Store Manager
Universal Voilà Company
P.P.P
01.2006 - 11.2007
- Inventory Merchandise Bank Reconciliation.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Restocked inventory upon shipment arrival and checked merchandise into Excel system to maintain accurate records.
- Interviewed, hired, supervised and trained employees and instituted mentoring program to develop skills, leadership and employee excellence.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Education
Associate -
MAURICE LAROCHE
07-2008
Skills
- Specific knowledge of security system technologies to include knowledge of available security related hardware and software
- Excellent interpersonal and supervisory skills; strong emphasis on customer service
- Excellent communication and organizational skills; reading, writing, and oral proficiency in the English language
- Ability to multi-task and remain organized; Proficient in the use of Microsoft Office Products
- Customer Service
- Microsoft Excel, Access,Power Point
Languages
English, French,
Timeline
Security Agent Senior Lead
ACTS Aviation Security.Inc
03.2017 - Current
Security Screener
Mc Roberts Protective Agency
11.2012 - 12.2013
Armed /Unarmed Security Officer
AJ Squared Security
02.2012 - 03.2017
Production Associate
Siemens/Correstaff
11.2007 - 11.2012
Store Manager
Universal Voilà Company
01.2006 - 11.2007
Associate -
MAURICE LAROCHE
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