Obed Hernandez
Military Police
Wahiawa
Summary
I am a dynamic professional and result-driven individual with extensive experience as a Military Police Officer in the US Army, excelling in access control, safety & security, as well as forward-thinking emergency response specialist with secret security clearance. Proven ability to enhance customer satisfaction through exceptional service in retail and logistics. Dependable leader skilled in teamwork and collaboration, committed to safeguarding personnel and property.
Overview
8
8
years of professional experience
1
1
Language
Work History
Military Police Officer
US Army
12.2022 - Current
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Documented and organized security information accurately and efficiently.
- Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.
- Created and implemented security protocols and procedures to safeguard personnel and property.
- Provided emergency response security, eliminating hazards, and potential dangers.
- Monitored gate activities, controlled traffic, and responded to emergencies on base.
- Collaborated with local civilian police agencies to share intelligence and coordinate joint operations when necessary.
- Trained new Military Police Officers on proper procedures and protocols, improving overall unit readiness and effectiveness.
- Provided security support for high-profile events, ensuring the safety of all attendees including high-ranking officials and dignitaries.
Semi Truck Driver
Warco Construction
03.2022 - 12.2022
- Increased fuel efficiency by implementing eco-friendly driving techniques such as coasting, proper gear usage, and minimizing idling time.
- Prevented cargo damage during transit by securely fastening loads using straps, chains, or other appropriate equipment.
- Enhanced customer satisfaction by maintaining consistent communication with dispatchers and clients regarding delivery updates.
- Contributed to efficient loading procedures by coordinating with warehouse staff at pick-up locations for streamlined cargo handling processes.
Warehouse
Amazon
11.2021 - 03.2022
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Resolved problems, improved operations and provided exceptional service.
Retail Sales Associate
Adidas Outlet
10.2017 - 08.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
Education
High School Diploma -
West Mecklenburg High School
Charlotte, North Carolina 05.2001 -
Skills
Access control
Investigation documentation
Customer service
Computer skills
Teamwork and collaboration
Law enforcement
Retail inventory management
Friendly, positive attitude
Dependable and responsible
Supervision and leadership
Strategic planning
Decision-making
Timeline
Military Police Officer
US Army
12.2022 - Current
Semi Truck Driver
Warco Construction
03.2022 - 12.2022
Warehouse
Amazon
11.2021 - 03.2022
Retail Sales Associate
Adidas Outlet
10.2017 - 08.2021
High School Diploma -
West Mecklenburg High School
05.2001 -
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