Obed Mutambula
Knoxville,TN
Summary
A successful courtesy clerk and cashier with 3 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.
Overview
2
2
years of professional experience
Work History
Courtesy Clerk
Kroger
Knoxville, Tennesse
04.2021 - Current
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Returned unwanted items to correct store locations and restocked shelves.
- Collected shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Assisted customers with large purchases by carrying items to vehicles.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Conducted one-on-one training with five new employees to teach various store procedures.
Cashier
Walmart
Knoxville, Tennessee
05.2020 - 12.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Associate of Arts - Literature
The University of Tennessee - Knoxville
Knoxville, TN05.2025
Skills
- Data Entry and Maintenance
- Collecting Carts
- Order and Refund Processing
- Calm and Professional Under Pressure
- Courteous with Strong Service Mindset
- Effective Communication
- Teamwork and Collaboration
Languages
French
Professional Working
Timeline
Courtesy Clerk
Kroger
04.2021 - Current
Cashier
Walmart
05.2020 - 12.2020
Associate of Arts - Literature
The University of Tennessee - Knoxville
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