Obediah Karto
Dumfries,VA
Summary
With a proven track record at Sears Home Improvement, I excel in technical troubleshooting and customer service, enhancing system reliability and client satisfaction. My expertise spans HVAC installations to complex appliance repairs, mentoring teams for peak performance. Achievements include significantly improving operational efficiency and safety protocols, underscoring my dedication as a team player and technical specialist.
Experienced with HVAC systems installation, maintenance, and repair. Uses diagnostic tools and problem-solving skills to enhance system performance and customer satisfaction. Knowledge of industry standards and best practices ensures reliable and efficient service delivery.
Professional focused on HVAC systems with experience in installation, maintenance, and repair. Strong technical skills in diagnostics, troubleshooting, and system optimization. Team player who adapts to changing environments and prioritizes achieving results. Reliable and driven to ensure efficient and high-quality outcomes in all tasks.
Dependable and dedicated with a natural aptitude for troubleshooting and problem-solving. Well-versed in HVAC systems, electrical circuitry, and refrigeration, possessing hands-on skills in maintenance and repair. Focused on ensuring optimal system performance and energy efficiency to create comfortable environments.
Hardworking HVAC TECHNICIAN bringing more than [Number] years of experience in diagnosing faults and completing repairs on three pieces of equipment. Carried out professional installation work and repair to commercial and residential HVAC and air handling units. Trained in working at heights and in OSHA safety procedures including Lock Out-Tag Out.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
HVAC Technician
Sears Home Improvement and HVAC
04.2022 - Current
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshoot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
- Filled out detailed work orders for each job completed.
- Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
- Routinely calibrated thermostats for accurate temperature control settings that maintained comfortable environments in clients' properties.
- Participated in team meetings to discuss project progress, challenges encountered, and strategies for overcoming any obstacles.
- Managed inventory levels of tools and parts, ensuring technicians had access to necessary resources for successful job completion without delay.
- Conducted detailed diagnostics to identify and fix complex HVAC system faults, improving operational reliability.
Appliance Repair Technician and Maintenance
Sears Home Improvement
04.2022 - Current
- Educated customers on use, care and adjustments of appliances.
- Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
- Mentored junior technicians, sharing valuable skills and techniques that increased their efficiency and proficiency in appliance repair tasks.
- Increased repeat business through effective relationship-building strategies, including personalized follow-up communications after completing repairs.
- Diagnosed and resolved complex technical issues for a wide range of appliances, ensuring proper functioning.
- Ordered parts and maintained adequate inventory.
- Improved customer satisfaction by providing timely and efficient appliance repair services.
- Implemented safety protocols during repair procedures, protecting both clients'' property and personal well-being.
- Maintained accurate records of all completed repairs, contributing to streamlined operations and better resource allocation.
- Created detailed reports on completed jobs, providing valuable data to management for decision-making purposes.
Education
No Degree - HVAC Technician
CET , Center For Education And Training
Alexandria, VA09-2021
High School Diploma -
Oceanview Christian Academy
Outside Us West Africa07-2006
Skills
- Technical troubleshooting
- Electrical wiring
- System troubleshooting
- Leak checks
- HVAC and refrigeration systems
- Focused on safety
- Cooling systems maintenance
- Equipment installation
- Dedicated team player
- Plumbing repairs
- Ventilation systems
- Maintenance scheduling
- Equipment maintenance
- Customer education
- Code compliance
- Construction site safety training
- Airflow testing
- EPA requirements
- Residential customer support
- Operation and maintenance expert
- HVAC software proficiency
- HVAC installation and maintenance
- Preventive Maintenance
- Customer service
- Team player
Accomplishments
- Supervised a team of workers during the complete installation of commercial HVAC ducting and equipment.
Certification
- EPA Section 608 Technician Certification - U.S. Environmental Protection Agency.
- International Ground Source Heat Pump Association (IGSHPA) Accredited Installer Certificate - International Ground Source Heat Pump Association.
- HVAC Excellence Professional Technician Certification - HVAC Excellence.
- HVAC Technician
- Home Health Aide (HHA) Certification
- CPR/AED Certification
Virginia Driver's License
- Certified Nursing Assistant (CNA)
- First Aid Certification
- Basic Life Support Certification (BLS)
Languages
English
Full Professional
Timeline
HVAC Technician
Sears Home Improvement and HVAC
04.2022 - Current
Appliance Repair Technician and Maintenance
Sears Home Improvement
04.2022 - Current
- EPA Section 608 Technician Certification - U.S. Environmental Protection Agency.
- International Ground Source Heat Pump Association (IGSHPA) Accredited Installer Certificate - International Ground Source Heat Pump Association.
- HVAC Excellence Professional Technician Certification - HVAC Excellence.
- HVAC Technician
- Home Health Aide (HHA) Certification
- CPR/AED Certification
Virginia Driver's License
- Certified Nursing Assistant (CNA)
- First Aid Certification
- Basic Life Support Certification (BLS)
No Degree - HVAC Technician
CET , Center For Education And Training
High School Diploma -
Oceanview Christian Academy
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