Obed Manuel Colon Batiz
Homestead,USA
Summary
Energetic and positive individual with strong interpersonal and communication skills. Knowledgeable about operational procedures and customer service, bringing effective team coordination and training abilities. Capable of fostering productive work environment that enhances team performance.
Overview
3
3
years of professional experience
Work History
Crew Trainer
McDonald's Restaurant
03.2023 - Current
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
- Taught new team members correct procedures for all areas of operations
- Trained other employees in customer service, food safety, and performance requirements
- Set positive example for team members by providing high-quality, efficient service
- Greeted customers with smile and provided friendly service to professionally handle every need
- Cleaned and maintained all areas of restaurant to promote clean image
- Worked front counter, drive-thru and other areas
- Stocked shelves to organize aisles in assigned department
- Guided new trainers in developing effective training strategies, contributing to overall improvement of training program.
- Operated cash register to ring up final bill and process various forms of payment
- Became familiar with products to answer questions and make suggestions
- Provided coaching and mentoring to employees.
- Analyzed and evaluated training effectiveness and program outcomes.
- Conducted hands-on demonstrations to teach new recruits proper use of equipment, enhancing safety and efficiency.
Assistant
El Mameyar
09.2022 - 09.2022
- Answered incoming calls and directed them to appropriate personnel or departments
- Updated company databases with pertinent contact information such as names, phone numbers, or email addresses
- Provided support for various projects by conducting research and gathering necessary data
- Organized and maintained filing systems for important documents and correspondence
- Greeted visitors upon arrival at office and guided them to appropriate meeting locations if required
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Education
High School Diploma -
Penn Foster Highschool
Scranton, PA03.2020
Skills
- Performance Evaluation
- POS Systems
- Processing payments
- Cleaning and sanitation
- Continuous Improvement
- Training documentation
- Inventory
- Restocking
- Customer Service
- Customer Engagement
- Health Code Compliance
- Drive-Thru Operations
- Safe Food Handling
- Cash Handling
- Problem-Solving
- Multitasking and organization
- Conflict resolution techniques
- Flexibility and adaptability
- Computer skills
- Relationship building
- Decision-making
- Training assessment
- Product knowledge
- Workplace safety
- Food safety understanding
- Active listening
- Employee training
- Adaptability
- Teamwork and collaboration
- Verbal Communication
- Listening skills
- Money handling
- Multi-tasking strength
- Calm demeanor
- Excellent people skills
- Positive and professional
- Adapt to diverse groups
- Complaint resolution
- Continuous improvement
- Relationship management
- Coaching techniques
- Corporate goals and targets
- Training tools and resources
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Playing Sports
- Swimming
- I have a passion for photography and editing photos
- Music
- Watching Movies and TV Shows
- I enjoy helping others and giving back to the community
- Video Gaming
- Reading
- Coding and Programming
- Learning new cooking techniques and expanding my culinary skills
- Cooking
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Personal Development and Self-Improvement
- App Development
- Web Development and Design
- Gym Workouts
- Running
Timeline
Crew Trainer
McDonald's Restaurant
03.2023 - Current
Assistant
El Mameyar
09.2022 - 09.2022
High School Diploma -
Penn Foster Highschool
Similar Profiles
Rafael LopezRafael Lopez
Cashier at McDonald's RestaurantCashier at McDonald's Restaurant
Jose Carrillo-AlvaradoJose Carrillo-Alvarado
Cashier at McDonald's RestaurantCashier at McDonald's Restaurant
Luz Gonzales BernalLuz Gonzales Bernal
Crew Member at McDonald's RestaurantCrew Member at McDonald's Restaurant
Brian PotterBrian Potter
Crew Member at McDonald's RestaurantCrew Member at McDonald's Restaurant
Osiris GonzalezOsiris Gonzalez
Patient Scheduler at HCA Florida Mercy HospitalPatient Scheduler at HCA Florida Mercy Hospital