OBINNA OKORO
Avenel,NJ
Summary
Experienced Field Project Manager with more than 5 years of dedicated performance and a history of establishing standards of excellence. Developed continuous improvements in the planning and implementation phases of each project. Creates environments where staff members feel comfortable questioning and contributing to new ideas that drive company growth.
Overview
24
24
years of professional experience
Work History
Field Service Technician/Project Manager
American Info System
01.2023 - Current
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Installed new equipment and explained the operation and routine maintenance protocols to customers.
- Followed safety procedures to avoid injuries in the field.
- Operated hand tools and power equipment according to company safety procedures.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
Sales Associate/Project Manager
Home Depot Expo
04.2005 - 02.2007
- Developed and maintained project documentation for reliable records.
- Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
- Generated weekly and monthly status reports for helpful progress tracking.
- Partnered with project team members to identify and quickly address problems.
- Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
- Documented project progress to fulfill project requirements and establish traceability.
- Updated customers and senior leaders on progress and roadblocks.
- Planned, monitored, and analyzed project costs to meet financial goals.
- Partnered with project team members to identify and quickly address problems
- Generated weekly and monthly status reports for helpful progress tracking
- Delivered a high level of service to clients to both maintain and extend relationships for future business opportunities
- Developed and maintained project documentation for reliable records
Sales Associate/Assistant Manager
Walmart
02.2000 - 09.2006
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Supervised day-to-day operations to meet performance, quality and service expectations
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
Education
High School Diploma -
AWODI ORA HIGH SCHOOL
LAGOS NIGERIA09.1994
Certification - Emergency Medical Technology
Farmingdale State University
Farmingdale, NY08.2006
CERTIFICATION CYBER SECURITY - Information Technology
PCAGE CYBER SECURITY INC
NEWARK NJ01.2021
Skills
- Field technical services
- Field call management
- Field service delivery
- Managerial skills
- Customer service skills
- Service oversight
- Rehabilitation services
- Customer service support
- Service contract management
- Wellness services
- Behavioral health services
- Fast and efficient service worker
Timeline
Field Service Technician/Project Manager
American Info System
01.2023 - Current
Sales Associate/Project Manager
Home Depot Expo
04.2005 - 02.2007
Sales Associate/Assistant Manager
Walmart
02.2000 - 09.2006
High School Diploma -
AWODI ORA HIGH SCHOOL
Certification - Emergency Medical Technology
Farmingdale State University
CERTIFICATION CYBER SECURITY - Information Technology
PCAGE CYBER SECURITY INC
Similar Profiles
Mrityunjay SharmaMrityunjay Sharma
Assistant Branch Manager- Businees Operations at CMS info system LtdAssistant Branch Manager- Businees Operations at CMS info system Ltd
Suresh KSuresh K
Lead Consultant at Optimum Info System Pvt. LtdLead Consultant at Optimum Info System Pvt. Ltd
Dinesh RathiDinesh Rathi
Team Leader at American info SourceTeam Leader at American info Source