Ocean Wentz

• Showed residential properties and explained the features, value and benefits of available homes.
• Increased customer satisfaction ratings, addressing issues effectively for a speedy resolution.
• Verified that the legal formalities were completed prior to closing dates.
• Counseled customers on market current status for residential and land markets.
• Met and exceeded sales goals through consultative sales techniques and closing abilities.
• Provided guidance to clients throughout the entire buying or selling process.

• Analyzed industry trends to develop competitive strategies.
• Identified new opportunities for growth, expansion, and diversification.
• Reviewed legal documents related to business operations.
• Developed policies and procedures for the organization.
• Ensured compliance with local, state, and federal regulations.
• Created marketing campaigns to attract new customers.

Actively managed new and existing customer data input and information to correctly qualify and identify potential customers falling within company guidelines for credit and purchase ability.

Verified customer comprehension and addressed any questions regarding product.

Notarizing of documents needed for the completion of close of files.

Ongoing customer contact via online, telephone and in person to assist with post sale usage and education of product.

Delivered an exceptional level of service to each customer by listening to concerns and answering questions.