Oceana Bender-Santos
Davis,CA
Summary
Highly-motivated and hardworking employee with the desire to take on new challenges. Their strong work ethic, adaptability and exceptional interpersonal skills allow them to effectively solve conflict and work with many types of people and activities. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Resturant Supervisor
La Chingona Tacos
Topanga, California
08.2019 - 09.2022
- Assisted cooks in preparing meals for customers according to established recipes and portion control guidelines.
- Supervised and coordinated activities of restaurant staff to ensure customer service standards are met.
- Provided customer service support remotely via cell phone during all operating hours
- Performed cashiering duties as required during peak periods or in the absence of other staff members.
- Inspected dishes before they were served to verify that presentation met quality standards.
- Supervised daily opening and closing procedures including checking equipment operation, and verifying cash drawer amounts.
- Worked in cooperation with front and back of house staff to ensure smooth operations.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Trained new employees on restaurant policies and procedures.
Production Technician
Living Libations
Venice, CA
04.2023 - 08.2023
- Inspected product labels to ensure accuracy and quality standards were met.
- Operated label machine to apply labels on products in a timely manner.
- Maintained accurate records of production information, such as quantity, type and date of products
- Adjusted machine settings according to product specifications.
- Answered customer inquiries and resolved customer issues in a timely manner.
Swim Instructor
Little Splashes Swim School
Hood River, Oregon
07.2021 - 10.2022
- Provided swimming instruction to individuals and groups of all ages.
- Demonstrated proper technique for each stroke, including freestyle, backstroke, breaststroke and butterfly.
- Instructed participants on water safety rules and regulations.
- Ensured that swimmers followed pool rules and regulations at all times.
- Maintained a clean, safe environment by monitoring the pool deck area before and after lessons.
- Encouraged swimmers to progress through drills while providing positive feedback on their performance.
- Provided first aid when necessary due to minor injuries sustained during lessons.
Video Team
Blue Devils Drum and Bugle Corp
Concord, California
06.2021 - 06.2022
- Worked as a Personal Assistant on location
- Edited raw footage into cohesive narratives using Adobe Premiere Pro.
- Organized and archived media assets in an efficient manner.
- Implemented visual effects, animation, color correction techniques, and audio mixing to enhance the overall quality of videos.
- Assisted with lighting setups before filming began.
- Experience as a Digital Interface Technician
- Analyzed video content for quality control and editorial corrections.
Education
CURRENTLY STUDYING AT UC DAVIS -
06.2022
Graduated highschool with a 4.2 GPA -
Associates Degree -
West Los Angeles College
Skills
- Service Quality Control
- Staff Management
- Food Services Management
- Hospitality / Customer Service
- Staff Training
- Child Supervision
- First and CPR Instruction
- Pool Safety
- Creative Thinking
- Cash Handling / POS System Operation
- Telephone Management
- Photography and film editing experience
References
- Hannah Freeman, (310) 990-7649
- Michael Zapanta, (310) 738-1405
- Adriana Lemus, (310) 998-7342
Affiliations
- Video Editing
- Swimming
- Cooking / Baking
- Gardening
Languages
Spanish
Limited
Portuguese
Native/ Bilingual
Certification
- CPR Certified
- Food Handlers Permit
References
References available upon request.
Timeline
Production Technician
Living Libations
04.2023 - 08.2023
Swim Instructor
Little Splashes Swim School
07.2021 - 10.2022
Video Team
Blue Devils Drum and Bugle Corp
06.2021 - 06.2022
Resturant Supervisor
La Chingona Tacos
08.2019 - 09.2022
CURRENTLY STUDYING AT UC DAVIS -
Graduated highschool with a 4.2 GPA -
Associates Degree -
West Los Angeles College
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