Oceana Mendoza
Salon Coordinater
Valley Village,CA
Summary
Efficient, accurate and detail-oriented Hair industry professional with innate drive to provide exceptional service. Attentive to client preferences and modern trends in aesthetics. Positive attitude with consistent record of building clientele and achieving high rates of client retention.
Overview
6
6
years of post-secondary education
6
6
years of professional experience
Work History
Salon Coordinator
Radici Hair Studio
San Diego, CA
12.2017 - 11.2020
- Achieved personal sales goals by upselling products to meet individual needs.
- Managed salon's master calendar, including customer appointments, employee schedules and special events.
- Upsold salon products and services to customers through effective communication and successful marketing methods.
- Managed all aspects of business finance, including cash flow, business transactions, banking and accounting processes.
- Recorded weekly supply and inventory needs and made regular orders.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
- Controlled inventory by tracking expenses, purchases and shelf stock.
- Analyzed patrons' hair and physical features to determine and recommend beauty treatments and hairstyles.
Security Officer
Off Duty Officers
San Diego, CA
01.2018 - 10.2020
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation.
- Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Education
Course Work - Business Management
Miracosta College
Oceanside, CA 01.2018 - 12.2019
High School Diploma -
Santa Fe High School
Santa Fe, NM 09.2009 - 05.2013
Skills
Problem-solving skills
Timeline
Security Officer
Off Duty Officers
01.2018 - 10.2020
Course Work - Business Management
Miracosta College
01.2018 - 12.2019
Salon Coordinator
Radici Hair Studio
12.2017 - 11.2020
High School Diploma -
Santa Fe High School
09.2009 - 05.2013
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