Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Jenna Pack

Jenna Pack

North Port,FL

Summary

Accomplished Salon Coordinator and YMCA Counselor, adept in client care and problem-solving, with a licensed cosmetologist background. Excelled in managing administrative tasks and fostering strong relationships, ensuring great service and safety. Demonstrated exceptional organization and interpersonal skills, significantly enhancing client satisfaction and team efficiency.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Salon Coordinator

James Griffith Salon
09.2024 - Current
  • Manage day to day administrative tasks of salon.
  • Altering staff and client schedules.
  • Handling retail sales and inventory, as well as promoting marketing campaigns and informing clients.
  • Providing client care.
  • Communicating important information with staff, stylists, and clients, face to face and over the phone.
  • Working computers correctly.
  • Managing financial information and deposits.
  • Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
  • Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.

Counselor

YMCA of South Florida
05.2023 - 08.2023
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.

Education

Associates In Arts - Nursing

State College of Florida
Venice, FL

License - Cosmetology

Suncoast Technical College
Sarasota, FL
06.2024

Venice Senior High School
Venice, FL
05.2024

Skills

  • Exceptional organization
  • Client care
  • Problem-solving skills
  • Decision-making skills
  • Compassion and empathy
  • Social skills
  • Commitment to quality and service
  • Active listening
  • Advanced interpersonal skills
  • Licensed cosmetologist
  • Health and safety regulations
  • Employee relations

Certification

  • Infection Control and Sterilization Certificate – Barbicide
  • Bloodborne Pathogens Standard Training Certificate – Occupational Safety and Health Administration (OSHA).
  • Cosmetology License - Florida State Board of Cosmetology.
  • CPR/AED Certification

Timeline

Salon Coordinator

James Griffith Salon
09.2024 - Current

Counselor

YMCA of South Florida
05.2023 - 08.2023
  • Infection Control and Sterilization Certificate – Barbicide
  • Bloodborne Pathogens Standard Training Certificate – Occupational Safety and Health Administration (OSHA).
  • Cosmetology License - Florida State Board of Cosmetology.
  • CPR/AED Certification

Associates In Arts - Nursing

State College of Florida

License - Cosmetology

Suncoast Technical College

Venice Senior High School
Jenna Pack