Summary
Overview
Work History
Education
Skills
Timeline
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Latoya Harden

Miami,FL

Summary

Dynamic salon professional with a proven track record at Butler's Hair Designs, excelling in customer interaction and team management. Expert in appointment scheduling and inventory management, enhancing client satisfaction and operational efficiency. Recognized for training staff to uphold exceptional service standards while ensuring compliance with safety protocols.

Overview

31
31
years of professional experience

Work History

Salon Coordinator

Sun Dari Foundation
11.2022 - Current
  • Managed appointment scheduling to optimize staff utilization and enhance client satisfaction.
  • Coordinated salon operations, ensuring seamless communication between clients and stylists.
  • Implemented inventory management processes to maintain product availability and reduce waste.
  • Trained new staff on customer service protocols and salon procedures to ensure consistent service quality.

Small Package Sorter

UPS
10.2018 - 09.2022
  • Operated sorting machinery to efficiently process small packages for distribution.
  • Collaborated with team members to prioritize package flow and maintain operational efficiency.
  • Monitored sorting processes, ensuring compliance with safety protocols and quality standards.
  • Trained new employees on standard operating procedures and best practices in package handling.

Salon Owner/Operator

Butler's Hair Designs
09.1994 - 04.2020
  • Developed customer service protocols to enhance client satisfaction and retention.
  • Assisted in managing scheduling and appointment systems for optimal workflow efficiency.
  • Gained proficiency in salon management software to streamline operations and inventory tracking.
  • Learned safety and sanitation standards to ensure compliance within salon environment.

Education

N/a - Cosmetology

Beauty Schools Of America
Hialeah, FL
04-2010

High School Diploma -

Miami Central SR.
Miami, FL
06-1994

Skills

  • Customer interaction
  • Exceptional organization
  • Team management
  • Appointment scheduling

Timeline

Salon Coordinator

Sun Dari Foundation
11.2022 - Current

Small Package Sorter

UPS
10.2018 - 09.2022

Salon Owner/Operator

Butler's Hair Designs
09.1994 - 04.2020

N/a - Cosmetology

Beauty Schools Of America

High School Diploma -

Miami Central SR.

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