Terrace Baker
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Salon Coordinator
New Attitude Hair Salon
01.2020 - Current
- Greeted patrons upon arrival at salon, offering prompt, courteous service.
- Scheduled appointments by phone, email and in person and recommended additional services.
- Handled all payments and refunds, making sure that charges and correct tax were applied.
- Managed cash flow, business transactions, banking, and accounting processes.
- Achieved personal sales goals by upselling products to meet individual needs.
- Prepared billings and estimates for customers.
- Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory, and delegating tasks.
Driver Helper
Shamar Coles Transport, Inc
01.2018 - 12.2019
- Displayed very good communication and customer service skills.
- Exhibited good attendance, work habits, and willingness to learn job functions.
- Assisted driver with product or package deliveries to residential and commercial locations.
- Assisted drivers with loading and unloading packages onto delivery trucks to maintain deadlines.
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
- Used hand trucks and dollies to safely transport heavy and cumbersome packages.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Package Handler
UPS
01.2016 - 01.2017
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Assembled, sealed, and loaded packages into correct trucks.
- Followed verbal and written instructions to properly move and ship products.
- Built strong relationships with customers and vendors through excellent customer service.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Assembled pallets and crates for secure transportation of materials.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Strapped items down over protective padding to secure throughout transportation.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Communicated regularly with supervisors to provide information on delays and issues with shipments.
- Assisted in receiving, stocking and distribution of merchandise.
Education
High School Diploma -
Columbia High School
Lake City, FL05.2017
Skills
- Product and Service Knowledge
- Upselling
- Telephone Etiquette
- Customer Interaction
- Client Satisfaction
- Problem-Solving Skills
- Product Promotion
- Client Relations
- Decision-Making Skills
- Customer Service
Timeline
Salon Coordinator
New Attitude Hair Salon
01.2020 - Current
Driver Helper
Shamar Coles Transport, Inc
01.2018 - 12.2019
Package Handler
UPS
01.2016 - 01.2017
High School Diploma -
Columbia High School
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