Athena Sakellis
Delmar,DE
Summary
Efficient, accurate and detail-oriented Salon Coordinator with innate drive to provide exceptional service. Attentive to client preferences and modern trends in aesthetics. Positive attitude with consistent drive and dedication of building clientele and achieving high rates of client retention.
Overview
9
9
years of professional experience
Work History
Salon Coordinator
Bubbles Hair Salon
06.2005 - 03.2014
- Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
- Sourced high-quality and trending hair care products for salon, placing orders with suppliers.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Upsold salon products and services to customers through effective communication and successful marketing methods.
- Managed salon's master calendar to organize customer appointments, employee schedules and special events.
- Handled all payments and refunds, making sure that charges and correct tax were applied.
- Scheduled appointments by phone, email and in person and recommended additional services.
- Greeted patrons upon arrival at salon, offering prompt, courteous service.
Education
Computer Business Specialist (Microsoft)
TESST College of Technology - Towson
Towson, MDHigh School Diploma -
Parkville High School & Center For Math/Science
06.2003
Skills
- Telephone Etiquette
- Product and Service Knowledge
- Upselling
- Customer Interaction
- Strong communication
- Sales proficiency
- Cash handling
- Inventory control
- Attention to detail
- Social media savvy
- Upselling techniques
- Professional demeanor
- Time management
- Customer service excellence
Languages
Greek
Native or Bilingual
Timeline
Salon Coordinator
Bubbles Hair Salon
06.2005 - 03.2014
Computer Business Specialist (Microsoft)
TESST College of Technology - Towson
High School Diploma -
Parkville High School & Center For Math/Science
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