Anna Rogers
Lutz
Summary
A current salon coordinator with 3 years of experience of customer service and 6 months in front desk operations. Proven ability to manage client interactions, schedule appointments, and generate reports. Skilled in maintaining a welcoming environment and training new staff on service protocols. Committed to delivering exceptional experiences and fostering a positive atmosphere for clients.
Overview
4
4
years of professional experience
Work History
Salon Coordinator
The Paintbox Studio
02.2025 - Current
- Managed front desk operations, including greeting clients, answering phone calls, scheduling appointments, and effective communication with clients and staff.
- Provided exceptional customer service by addressing client inquiries and concerns in a timely and professional manner.
- Created and managed reports on key metrics such as appointment bookings, inventory, and payroll.
- Supported stylists by organizing tools and materials, facilitating a smooth workflow during busy periods.
Barista and Barista Trainer
Starbucks
12.2021 - 02.2025
- Provide exceptional customer service by greeting customers with a friendly demeanor and addressing their needs promptly.
- Demonstrate great teamwork skills by working with coworkers to get through busy days.
- Consistently maintain high standards of quality in every drink made, ensuring customer satisfaction.
- Maintain cleanliness and organization of the bar at all times for a pleasant customer experience.
- Store trainer for new employees on customer service protocols, beverage making, and food safety.
Education
High School Diploma -
Pasco Eschool
Land O' Lakes, FL05-2024
Skills
- Customer Service
- Organization Skills
- Appointment scheduling
- Telephone etiquette
- Problem-solving skills
- Inventory control
Timeline
Salon Coordinator
The Paintbox Studio
02.2025 - Current
Barista and Barista Trainer
Starbucks
12.2021 - 02.2025
High School Diploma -
Pasco Eschool