Professional assistant with experience in administrative support and operational efficiency. Strong focus on team collaboration and achieving results. Reliable in adapting to changing needs, skilled in communication, organization, and multitasking. Recognized for problem-solving abilities and proactive approach to tasks.
Overview
3
3
years of professional experience
Work History
Lead School Certifying Official (SCO) Assistant
University of New Mexico – Veteran & Military Resource Center
02.2023 - 12.2025
Provide resources to veterans, active duty, and dependents regarding VA education benefits.
Assist students with academic schedules, ensuring compliance and eligibility for benefits.
Support students with individualized attention, problem-solving, and resource navigation—skills transferable to counseling practice.
Supervised five (5) SCO Assistants.
Organized and prepared various reports to facilitate department.
Conducted bi-weekly training.
Responded to inquires and provided information regarding vacancies, job announcements, and employment status via telephone and electronic mail.
Participated in interview process as a panelist.
Education
Bachelor of Arts - Psychology (Minor: Anthropology)
The University of New Mexico
Albuquerque, NM
05-2026
High School Diploma - undefined
Young Women’s Leadership Academy
El Paso, TX
06.2022
Skills
Strong interpersonal and communication abilities
Leadership and teamwork in academic and professional settings
Cultural awareness and sensitivity, with experience in diverse populations
Computer proficiency
Adaptability, problem-solving, and organizational skills
Fast learner
Timeline
Lead School Certifying Official (SCO) Assistant
University of New Mexico – Veteran & Military Resource Center
02.2023 - 12.2025
High School Diploma - undefined
Young Women’s Leadership Academy
Bachelor of Arts - Psychology (Minor: Anthropology)
The University of New Mexico
AWARDS & HONORS
VMRC Work Study Recognition Award - April 2025, UNM VMRC Student Recognition Award - April 2024, UNM Arts and Sciences Student Success Access Grant - Fall 2022, Stand With Estela Casas Cancer Foundation Scholarship - June 2022, Dell Technologies Scholarship (YEF) - June 2022, STEM Challenge & Science Fair - YWPN State 2nd Place, District 1st Place (2019)
Coordinator / Senior Certification Specialist / VA Work Study Site Supervisor at Pensacola State College – Veteran and Military Family Service CenterCoordinator / Senior Certification Specialist / VA Work Study Site Supervisor at Pensacola State College – Veteran and Military Family Service Center
Director and Reintegration Specialist at Center for Military and Veteran Reintegration, CMVRDirector and Reintegration Specialist at Center for Military and Veteran Reintegration, CMVR