O'Chael Watson
Brooklyn,NY
Summary
Motivated leader and organizational problem-solver with 4+ years of experience strengthening emergency food operations across New York City. Brings strong supervisory, team-building, and customer service skills, with a proven ability to step into roles and drive measurable change. Expertise includes network capacity assessment, operational investment, warehouse and logistics management, and cross-sector partnerships. Known for translating data into action, improving efficiency at scale, and using training and morale-building strategies to maximize performance and community impact.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Network Capacity Manager
City Harvest
Brooklyn, New York
11.2024 - Current
- Conduct capacity assessments of partner agencies citywide to evaluate food distribution operations, infrastructure, and compliance with food safety standards.
- Research, procure, and manage operational equipment investments, invoice processing, and CRM documentation.
- Collaborate with Network Relations and internal teams to align capacity insights with agency support strategies and improve overall service delivery.
- Analyze agency- and neighborhood-level data to identify service gaps, guide strategic investments, and expand food access in underserved communities.
Manager of Food Partnerships - Warehouse Manager
The Campaign Against Hunger (TCAH)
Brooklyn, NY
07.2022 - 10.2024
- Transformed TCAH's emergency food distribution network by implementing cutting-edge logistics solutions that boosted operational efficiency by 30%.
- Ensured critical resources reached a broad range of communities across Brooklyn, positively impacting over 50,000 individuals.
- Orchestrated partnerships with religious entities, institutions of learning, senior centers, and community-based non-profit organizations. Resulted in a 25% increase in collaborative relief efforts.
- Implemented Standard Operating Procedures (SOPs) to reduce downtime and improve warehouse operations continuity.
- Managed a team comprising of over 20 individuals, promoting an atmosphere centered on collaboration and achieving goals.
- Enhanced TCAH’s reach and impact by securing supplementary contributions via collaborative efforts with vendors and local businesses.
Assistant Warehouse Manager
The Campaign Against Hunger (TCAH)
Brooklyn, NY
05.2021 - 07.2022
- Optimized warehouse logistics by refining inventory management processes, leading to a 20% reduction in waste and a 15% increase in distribution efficiency.
- Spearheaded the smooth delivery of over 1 million pounds of food each year to ensure fair access to nutritious meals for more than 100 community partners.
- Empowered team members through training and guidance on advanced inventory techniques, fostering peak operational efficiency and flexibility.
- Provided training on proper use of equipment and safety protocols.
Warehouse Assistant
The Campaign Against Hunger (TCAH)
Brooklyn, NY
10.2020 - 05.2021
- Initiated key strategic partnerships that enhanced TCah's distribution network, resulting in a 40% increase in partner engagement and improved service delivery.
- Mastering the art of inventory management, specialized in creating high-demand food menus to maximize the utility of available resources.
- Facilitated open communication channels with community partners, addressing all logistical needs and concerns proactively.
Student Supervisor
Syracuse University Food Services
Syracuse, NY
- Efficiently managed inventory to meet the dynamic needs of a high-volume service environment, consistently maintaining top-tier customer satisfaction.
- Led service staff in ensuring operational excellence, including merchandise replenishment and cash management, to contribute to campus food service operation success.
Education
Master of Business Administration (Candidate) -
Devry University
Chicago, ILBachelor of Fine Arts in Fashion Design -
Syracuse University
Syracuse, NYSkills
- Salesforce
- Operations Management
- SmartChoice
- Microsoft Office Suite (advanced)
- Staff Development
- Staff Training and Development
- Complex Problem-Solving
- Cross-functional team management
Activities, Awards, Service
- Graduate of the City Harvest Peer Cohort Program
- Students Orientation Leader
- Awarded the Melony Samuels Food Justice Award
Certification
- ServSafe
- DOHMH Food Protection
- OSHA Certified Forklift Operator
- OSHA 10 Certification
Leadership Experience
- The Black Celestial Choral Ensemble of Syracuse University, Syracuse, NY, President, Spring 2019 - Spring 2020, Steered the ensemble to new heights, coordinating over a dozen high-profile performances and significantly increasing audience engagement., Managed a complex budget to fund tours and events, ensuring financial stability and the continued growth of the organization., Enhanced the ensemble's public profile through innovative marketing strategies and media appearances.
- Girl Scouts of Greater New York, New York, NY, Program Facilitator, 06/2017 - 05/2019, Inspiring young minds across NYC by delivering engaging S.T.E.A.M. education to girls, sparking a passion for science and technology., Successfully led outdoor excursions that provided hands-on learning experiences, fostering a deep connection with nature and environmental stewardship.
Timeline
Network Capacity Manager
City Harvest
11.2024 - Current
Manager of Food Partnerships - Warehouse Manager
The Campaign Against Hunger (TCAH)
07.2022 - 10.2024
Assistant Warehouse Manager
The Campaign Against Hunger (TCAH)
05.2021 - 07.2022
Warehouse Assistant
The Campaign Against Hunger (TCAH)
10.2020 - 05.2021
Student Supervisor
Syracuse University Food Services
Master of Business Administration (Candidate) -
Devry University
Bachelor of Fine Arts in Fashion Design -
Syracuse University