Summary
Overview
Work History
Education
Skills
Timeline
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Ocie Felton

Youngsville,North Carolina

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Restaurant Captain

MOD Pizza
06.2021 - Current
  • Helped managed shifts
  • Greeted guests, answered questions about menu selections and offered drink pairings.
  • Closed and opened store
  • Coached newer members
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Crew Member

Bojangles' Famous Chicken 'n Biscuits
08.2021 - 10.2022
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Education

High School Diploma -

Franklinton High School
Franklinton, NC
06.2023

Skills

  • Payment Processing Understanding
  • POS Systems Master
  • Team Training and Development
  • Issue Resolution
  • Customer Needs Assessment
  • Telephone Etiquette

Timeline

Crew Member

Bojangles' Famous Chicken 'n Biscuits
08.2021 - 10.2022

Restaurant Captain

MOD Pizza
06.2021 - Current

High School Diploma -

Franklinton High School

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Ocie Felton