Octavia Gooden
Cincinnati,OH
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. skilled in handling administrative, operational and outreach program functions. Wears many hats to accomplish dynamic objectives. Ready to apply 10 years of experience to new professional challenges with growth-oriented organization.
Overview
18
18
years of professional experience
Work History
Site Manager
Lazer Logistics
05.2016 - 11.2022
- Interviewed, hired and trained new workers.
- Maintained records and logs of work performed and materials and equipment used.
- Resolved issues between employees and customers using company policies.
- Oversaw employee attendance record, handled payroll and ordered new materials for sites.
- Established employee work schedules to properly staff departments for each shift.
- Created weekly and monthly reports and presentations for management team
Driver Manager
Gwinnett County Schools
01.2013 - 02.2016
- Coordinated with drivers to organize timely pickup and delivery.
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
- Addressed driver communications and provided required data to drivers.
- Implemented and supported company quality and safety improvement efforts.
- Held Professional Relationships with Families for special needs Children and MRDD.
Care Associate Supervisor
Sunrise Senior Living
04.2007 - 01.2013
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Maintained compliance with company policies, objectives and communication goals.
- Field Interviews for future Residence with families
- Held and Scheduled monthly meetings
- Medication Technician
Home Health Aide
RMS Group Home
02.2008 - 10.2010
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
Private Duty Home Health Care Aide
Core
03.2005 - 05.2007
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Education
No Degree - Health Care Administration
DeVry University
Downers Grove, ILLpn
Hondros College Of Nursing
West Chester, OH08.2024
High School Diploma -
Withrow University High School
Cincinnati05.1988
Skills
- Report Creation
- Project Coordination
- Staff Development
- Process Improvement
- Problem Solving
Accomplishments
- Supervised team of 26 staff members.
- Documented and resolved staffing which led to reaching company goals.
Timeline
Site Manager
Lazer Logistics
05.2016 - 11.2022
Driver Manager
Gwinnett County Schools
01.2013 - 02.2016
Home Health Aide
RMS Group Home
02.2008 - 10.2010
Care Associate Supervisor
Sunrise Senior Living
04.2007 - 01.2013
Private Duty Home Health Care Aide
Core
03.2005 - 05.2007
No Degree - Health Care Administration
DeVry University
Lpn
Hondros College Of Nursing
High School Diploma -
Withrow University High School
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