Octavia Harris

•Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the Hospital.
• Communicates and documents any facility or patient related issues to management, as appropriate
• Utilize appropriate cleaning methods, supplies, and equipment to ensure a clean and healthy environment, Following department process for room cleaning and discharge inspections, as appropriate, with the goal of meeting or exceeding HCAHPS cleanliness scores
• Follow all safety protocols and regulations related to environmental services and chemicals.
• Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment., Maintain inventory of cleaning supplies and equipment
• Disinfect surfaces to eliminate potential sources of infection, Report any hazardous conditions or equipment to the manager
• During discharge activity, tracks, logs, and notifies appropriate management of safety and repair needs for equipment, Correct minor safety hazards

• Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
• Showcased exceptional work ethic and reliability, contributing to team success and maintaining high levels of cleanliness throughout the facility.
• Demonstrated flexibility in adapting to changing priorities or urgent situations requiring immediate attention in the work environment.
• Assisted in training new hires on proper procedures, safety guidelines, and equipment usage to ensure consistency across the team.
• Provided exceptional customer service while addressing concerns or requests from facility occupants in a professional manner.

• Assist with hospital, emergency room, ambulatory, triage and discharge patients/COV-ID patients traveling by wheelchair, stretcher, or hydraulic stretcher,beds,mbs chair safely and efficiently
• Communicate with team and supervisor on any updates with patients, equipment, and Maintained accurate logs of equipment deliveries and patient trips and submit documentation
• Warmly greeted patients,visitors and made each feel welcome.
• Analyze patience and surroundings, Check patient and scan patient wrist band, and Analyzed patients' medical conditions to identify proper mode of transport.
• Maintained confidentiality of patient data and condition to safeguard health information.
• Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
• Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection
• Collected laboratory specimens, dropped off at laboratories and picked up test results as well transporting to the morgue
• Responded to emergency situations to help with lifting and transporting patients.

• Travel throughout the designated service area to meet with people receiving services and their interdisciplinary team to define quality metrics and outcome reporting process.
• Support the individuals receiving services Conducting Life Plan meetings,developing, writing, monitoring, and implementation of the Life Plan Maintains confidentiality, Perform other duties as assigned.
• Provides advocacy for people receiving services to assist them to reach their full potential, and Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Record and maintain records in the Care Management Platform, Ensure benefits are maintained (Medicaid). As scheduled and in accordance with agency practice and policy
• Absolute sense of integrity and personal commitment to serving people with I/DD and their families
• Excellent interpersonal, public speaking, and written communication skills, Ability to work autonomously, Demonstrate professionalism, respect and ability to work in a team environment
• Analyze patience and surroundings
• Consulted with supervisors to assess cases and plan strategies for enhancing care.
• Accompany and Advocate individuals to SSD/SSI,Medical, Social Service, appointments.

• Removes merchandise from truck and compare against packing list
• Packages merchandise for shipment to return to Distribution Centers
• Operates equipment according to company safety standards to assist in moving merchandise
• Assists in the receiving of drop shipments, Prepares merchandise for home delivery, and Accurately documents movement of merchandise
• Analyze merchandise and trained incoming employees on set-up and breakdown, and handling customer concerns
• Performed data entry and completed proper paperwork.
• Marked stock items with identification tags, stamps, electric marking tools or other labeling equipment.Prepared new and backstock merchandise for transfer to sales floor by tagging with security markers and pricing information.

• Provide crisis intervention to individuals and families, facing emergencies around food, shelter, medical needs, and any concrete need as presented by client
• Conduct thorough needs assessment and develop a service plan partnering with physicians, social workers, activity therapists, nutritionists and care managers to address identified concrete needs using a short-term intervention model, Conduct psychosocial assessments of individual and family problems, and follow up with referrals to Catholic Charities programs and/or clinics, or an outside facility as deemed appropriate
• Help facilitate educational and/or supportive groups
• Assist clients in applying for and receiving public and private benefits.
• Helped patients receive appropriate, high-quality care with reasonable results and document patient interactions and interventions in electronic charting systems.
• Consulted with clinicians to devise and manage ongoing care plans for at-risk patients.