Octavia Robinson
Canton,MS
Summary
Highly-motivated employee with a desire to take on new challenges. Knowledge, training, experience and skills will provide the best job performance while making a positive impact on the environment and the organization.
Overview
20
20
years of professional experience
Work History
Accessory Installer
Wallenius Wilhelmsen Solutions
Canton, MS
02.2008 - 01.2026
- All parts are assembled correctly and a timely manners
- Completed installation tasks such as soldering connections and splicing wires
- Efficiently removing carpeting and panels to complete skilled installations and repairs
- Demonstrated leadership by making improvements to work processes and helping to train others.
Pharmacy Customer Service Representative
Walmart
Jackson, MS
07.2020 - 01.2022
- Greeted customers, answered questions and provided assistance with product selection
- Provided excellent customer service by responding to inquiries in a timely manner
- Verified patient insurance coverage and eligibility for prescription medications
- Organized paperwork associated with pharmacy transactions.
Member Service Representative
Universal Healthcare Services
Ridgeland, MS
10.2011 - 03.2013
- Greeted customers in a friendly and professional manner
- Provided support to members regarding account inquiries, processing transactions, and resolving issues
- Assisted with the opening of new accounts and processed account maintenance requests
- Answered incoming calls regarding membership benefits and services
- Handled customer complaints in an efficient and courteous manner.
Cashier
Piggly Wiggly Supermarket
Canton MS
05.2006 - 03.2007
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Pleasantly greeted customers and provided prompt and courteous service.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
Education
Associate Of Arts - Pre-Allied Health
Holmes Community College
Ridgeland, MSHigh School Diploma - undefined
Canton High School
Canton, MSPractical Nursing
Holmes Community College
Goodman, MSSkills
- Team Building
- Effective Communication Skills
- Creativity
- Time Management
- Workplace Safety
- Active listening
- Customer Satisfaction
Timeline
Pharmacy Customer Service Representative
Walmart
07.2020 - 01.2022
Member Service Representative
Universal Healthcare Services
10.2011 - 03.2013
Accessory Installer
Wallenius Wilhelmsen Solutions
02.2008 - 01.2026
Cashier
Piggly Wiggly Supermarket
05.2006 - 03.2007
Associate Of Arts - Pre-Allied Health
Holmes Community College
High School Diploma - undefined
Canton High School
Practical Nursing
Holmes Community College