Octavia Smith
Chicago
Summary
Dedicated professional with a strong work ethic and effective communication skills. Proven ability to learn quickly and adapt to new environments. Committed to contributing to team success and achieving organizational objectives.
Overview
19
19
years of professional experience
Work History
Retail Fulfillment
Levy Restaurants
Chicago
09.2022 - 05.2025
- Evaluated vendor performance against service level agreements
- Maintained records of inventory levels, stock movements, and customer orders
- Developed strategies for efficient order fulfillment processes and procedures
- Oversaw staff to prepare production cycles on time using specified requirements
- Maintained communication with other departments regarding status of incoming shipments
- Organized shipping documents into an efficient filing system for easy retrieval when needed
- Supervised inventory counts and cycle counts, ensuring accuracy at all times
Receiving Supervisor
Burlington Coat Factory
Chicago
09.2018 - 07.2022
- Trained staff on new systems to maximize benefits of technology and achieve excellent customer satisfaction levels
- Prepared Register tills for the day
- Daily open and close of store
Customer Service Supervisor
Babies R Us
Chicago
06.2006 - 04.2018
- Modified, opened and closed customer accounts
- Prepared work schedules based on staff availability and forecasted demands to optimize personnel coverage
- Addressed customer inquiries to increase customer satisfaction ratings
Education
High School Diploma - General Studies
Richard T Crane
IL, US06-2003
Skills
- Warehouse Operations
- Stock organization
- Stock replenishment
- Inventory management
References
References available upon request
Timeline
Retail Fulfillment
Levy Restaurants
09.2022 - 05.2025
Receiving Supervisor
Burlington Coat Factory
09.2018 - 07.2022
Customer Service Supervisor
Babies R Us
06.2006 - 04.2018
High School Diploma - General Studies
Richard T Crane
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