Octavia VonderHeyde
Olathe,KS
Summary
Hardworking and reliable employee with years of customer service, multitasking and time management abilities. Devoted to giving every patron a positive and memorable experience. Would like to continue my quest of positive librarianship full time.
Overview
25
25
years of professional experience
Work History
Information/Youth Specialist
Johnson County Library-Leawood Pioneer
Leawood, KS
01.1999 - Current
- Many years of librarianship by enriching patrons experience at the library. Provided answers for readers advisory, patrons reference questions.
- Many years proactively ensuring current library policies fairly with patrons.
- Many years opened and closed library during specified hours and secured library equipment.
- Many years of oversaw photocopiers, scanners and computers and instructed patrons in proper use.
- Many years of assisting in preparation of book displays.
- Many years instructing patrons on using the catalog and E-books.
- Many years program creation for all ages.
- Performed Outreach for Nursing homes and community centers.
- Many years of telephone Reference and Answers.
- Leadership book club for many years.
- Diversity training - most recent VIBE
Education
Masters in Education - Curriculum And Instruction
UMKC
Kansas City, MO05-1999
Bachelor of Arts - Speech Communication And Rhetoric
University of Nebraska - Lincoln
Lincoln, NE05-1991
Skills
- Excellent at providing positive customer experiences
- Excellent Communication
- Problem-solving aptitude
- Adaptability and Flexibility
- Teamwork and Collaboration
- Technology Proficiency
- Project management
- Attention to detail
- Time management
Timeline
Information/Youth Specialist
Johnson County Library-Leawood Pioneer
01.1999 - Current
Masters in Education - Curriculum And Instruction
UMKC
Bachelor of Arts - Speech Communication And Rhetoric
University of Nebraska - Lincoln
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