Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Jose Jimenez

Kelseyville,CA

Summary

Dynamic professional with extensive experience in various fields, excelling in client relations and operational management. Proven ability to enhance customer service and team performance through effective communication and conflict resolution. Devoted to establishing meaningful collaborations and driving success in performance-driven environments.

Overview

7
7
years of professional experience

Work History

Assistant Market Manager

Premier Logistics and Transportaion
Sacramento, CA
08.2024 - 02.2025
  • Engaged effectively with service partners to uphold exceptional performance and customer service.
  • Concentrated on initiatives to strengthen client relations
  • Built customer confidence by actively listening to concerns and giving appropriate feedback.
  • Set department standards for customer service, employee relations and overall profitability.

Field Operations Manager

Premier Logistics and Transportation
Sacramento, CA
01.2023 - 08.2024
  • Conducted regular staff meetings to ensure efficient workflow and compliance with safety regulations.
  • Created reports detailing operational performance metrics on a weekly basis.
  • Organized training sessions for new hires in order to ensure they are properly prepared for their roles.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Developed strategies for improving customer service experience in the field.
  • Recruited, hired, trained, managed, evaluated, coached, disciplined, and terminated staff members as necessary.

Appliance Installer

Premier Logistics and Transportation
Sacramento, CA
09.2021 - 01.2023
  • Ensure customer satisfaction by providing courteous service throughout the process.
  • Assemble, install, and test new appliances according to manufacturer's specifications.

Kitchen Manager

Chipotle Mexican Grill
Sacramento, CA
01.2018 - 07.2021
  • Oversaw food preparation, production and presentation according to quality standards.
  • Developed and implemented strategies to enhance team performance, improve processes and boost results.

Education

Ethnic Studies - Chicano/Latino

Sacramento State
Sacramento, CA
05-2014

Skills

  • Customer service
  • Client relations
  • Team management
  • Adaptability and flexibility
  • Conflict resolution
  • Effective communication
  • Operational management

Affiliations

  • Musician

Languages

Spanish
Native/ Bilingual

Timeline

Assistant Market Manager

Premier Logistics and Transportaion
08.2024 - 02.2025

Field Operations Manager

Premier Logistics and Transportation
01.2023 - 08.2024

Appliance Installer

Premier Logistics and Transportation
09.2021 - 01.2023

Kitchen Manager

Chipotle Mexican Grill
01.2018 - 07.2021

Ethnic Studies - Chicano/Latino

Sacramento State

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Jose Jimenez