Diana Obispo
Los Angeles,CA
Summary
Dynamic Healthcare Spanish Interpreter with extensive experience at Cyracom, excelling in bilingual communication and cultural sensitivity. Proven track record in enhancing client satisfaction through accurate translations and empathetic interpretations. Skilled in memory retention techniques and delivering high-stakes legal interpretations, ensuring clarity and understanding in critical situations.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Healthcare Remote Spanish Interpreter
Cyracom
Arizona City, AZ
01.2020 - Current
- Delivered exceptional customer service to both English-and Spanish-speaking clients through skillful written and verbal communication abilities.
- Facilitated clear communication between healthcare providers and patients, bridging language barriers for optimal care delivery.
- Strengthened relationships with clients by providing culturally sensitive interpretations that demonstrated respect and understanding.
- Contributed to increased client satisfaction by providing effective language support during important meetings.
- Maintained message content, tone, and emotion as closely as possible.
- Demonstrated exceptional attention to detail when translating sensitive documents such as contracts or legal agreements, ensuring the utmost accuracy and confidentiality at all times.
- Facilitated communication between law enforcement personnel and individuals involved in crimes such as witnesses, persons of interest, and suspects.
- Enhanced communication by accurately interpreting and translating complex legal documents for Spanish-speaking clients.
- Served as a trusted resource for colleagues seeking guidance on Spanish language usage or cultural norms when working with diverse populations.
Healthcare Spanish Interpreter
Stratusvideo
Miami, FL
01.2012 - 01.2020
- Assisted in the creation of bilingual marketing materials, ensuring accurate translations to reach a wider audience effectively.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Provided invaluable support during high-stakes legal cases by delivering highly accurate consecutive interpretation services in court proceedings.
- Conducted thorough proofreading of translated texts, ensuring error-free final deliverables that met client expectations consistently.
Healthcare Spanish Interpreter
Worldwide Interpreter Services
Texas
01.2010 - 01.2012
- Developed a comprehensive glossary of industry-specific terms to improve translation accuracy and consistency across projects.
- Enhanced communication between non-Spanish speaking medical staff and patients by providing accurate and empathetic interpretation during medical consultations.
- Supported successful international trade negotiations, interpreting with focus on cultural sensitivity and business terminology to bridge communication gaps.
- Improved service delivery in social work by interpreting for case management sessions, helping Spanish-speaking clients navigate complex systems.
- Enhanced emergency response effectiveness by providing on-the-spot interpretation during crisis situations, aiding in clearer communication between victims and first responders.
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
Education
High School Diploma -
Sacred Heart of Jesus
Los Ángeles 06.1993
Skills
- Bilingual fluency in Spanish and English
- Verbal communication skills
- Memory retention techniques
- Translation services
Certification
Spanish proficiency-English
Languages
Spanish
Native or Bilingual
Timeline
Healthcare Remote Spanish Interpreter
Cyracom
01.2020 - Current
Healthcare Spanish Interpreter
Stratusvideo
01.2012 - 01.2020
Healthcare Spanish Interpreter
Worldwide Interpreter Services
01.2010 - 01.2012
High School Diploma -
Sacred Heart of Jesus