Octavio Tochimani Cid
Roanoke,VA
Summary
I'm a goal-driven Civil Engineering student at Virginia Polytechnic Institute and State University. Throughout my academic journey, I've dived deep into Structural and Environmental Engineering. My proficiency extends to CAD tools, particularly Autodesk programs such as Inventor, Civil 3D, and Revit. I'm eager to transition my academic insights to tackle real-world engineering challenges and acquire practical field experience. Often, my peers turn to me for problem-solving guidance and assistance with coursework, underscoring my collaborative and analytical strengths. Continuously committed to learning, I'm poised and ready to make meaningful contributions to any project.
Overview
10
10
years of professional experience
Work History
Restaurant Server
Billy's, Downtown Roanoke A JSMG, Inc. Company
09.2018 - Current
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Tasked with training new members to uphold business standard.
- Cultivated warm relationships with regular customers.
Restaurant Server
Bloomin' Brands
08.2013 - 09.2018
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Education
High School Diploma -
Hidden Valley High School
Roanoke, VAAssociate of Applied Science - Architectural / Civil Engineering Technology
Virginia Western Community College
Roanoke, VABachelor of Science - Civil Engineering
Virginia Tech
Blacksburg, VA2025
Some College (No Degree) - Civil Engineering Transfer
George Mason University
Fairfax, VASkills
- AutoCAD
- Microsoft Office
- Revit Design Software
- CAD Drafting
- AutoDesk Inventor
- MATLAB Knowledge
- Drafting
- Solidworks
- Multitasking
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Server
Billy's, Downtown Roanoke A JSMG, Inc. Company
09.2018 - Current
Restaurant Server
Bloomin' Brands
08.2013 - 09.2018
High School Diploma -
Hidden Valley High School
Associate of Applied Science - Architectural / Civil Engineering Technology
Virginia Western Community College
Bachelor of Science - Civil Engineering
Virginia Tech
Some College (No Degree) - Civil Engineering Transfer
George Mason University
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