OCTAVIO VICTOR
La Crescenta,CA
Summary
Detail-oriented Document Control Specialist with 5 years of experience optimizing documentation lifecycles within certified, highly regulated laboratory environments. Proven track record in maintaining 100% audit readiness and ensuring strict compliance with ISO and regulatory standards. Expert in version control, obsolete document management, and collaborating across technical teams to streamline quality management workflows.
Overview
10
10
years of professional experience
Work History
Document Control Specialist
Certified Laboratories
Burbank, California
09.2021 - Current
- Managed controlled documents for laboratory quality systems at Certified Laboratories.
- Reviewed SOP revisions for accuracy, format, and approval routing.
- Tracked document change requests through review and release workflows.
- Coordinated document reviews and approvals between departments.
- Coordinated with supervisors to resolve document discrepancies and missing approvals.
- Resolved discrepancies between versions of documents prior to their approval or release.
- Distributed updated procedures to lab teams and support departments.
- Managed the release of confidential information in accordance with legal regulations.
- Collaborated with other departments on the implementation of new processes or systems related to document control.
FULFILLMENT SPECIALIST II & SENIOR PROCESSOR
LEGALZOOM
01.2017 - Current
- Manage production team to ensure all orders are processed correctly and in a timely manner
- Handle all business orders including LLCs, Corporation, DBA, & Non-Profits
- Process all orders such as Operating Agreements, EIN Obtainment, and ByLaw & Resolution
- Contact customers via phone or email regarding missing orders and product satisfaction
- Working & providing feedback to IT teams regarding server/product or analytical issues
Education
MANUAL SOFTWARE QA ENGINEER -
TEST PRO
02-2022
LOS ANGELES TRADE-TECH COLLEGE (LATTCC)
01-2021
Skills
- JIRA, Regression Testing, Methodology Agile/Scrum, Black/White Box, UAT, Integration, Smoke Testing, Excel, Word, Slack
- Web Testing: Chrome, DevTools, Browser Stack
- Ability to communicate and manage a team, maintaining working relationships with others
- Highly adaptable in dynamic, high-paced environments
- Open and receptive to feedback to enhance work performance
- Finding bugs & creating Bug Reports & test cases within JIRA
- Experience with Salesforce & Filenet
- Document control
- SOP review
- Attention to detail
- Problem solving
- Clear communication
- Document review
- Data accuracy
- Strategic planning
- Excellent communication
- Training and development
Timeline
Document Control Specialist
Certified Laboratories
09.2021 - Current
FULFILLMENT SPECIALIST II & SENIOR PROCESSOR
LEGALZOOM
01.2017 - Current
MANUAL SOFTWARE QA ENGINEER -
TEST PRO
LOS ANGELES TRADE-TECH COLLEGE (LATTCC)