- Graphic Design
- Auto Repair/Restoration
- Cooking
- Electronics and Circuit Building
- Playing Sports
- Coding and Programming
Octavius Cothia
Queens,NY
Summary
Dynamic and customer-focused professional with a proven track record at Primark in enhancing shopping experiences and streamlining inventory management. Skilled in customer service and problem-solving, adept at fostering team collaboration and managing time efficiently. Fluent in Haiti Creole, showcasing versatility and commitment to inclusive communication. Achieved significant improvements in customer satisfaction and operational efficiency. As a freshmen college student I am willing to do what it takes to ensure that this company will thrive and show amazing efforts to customer service.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Primark
Queens, NY
07.2024 - 08.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Staff/Escorted Children Safely/Supervision Aide
ZipZap Navigators
Queens, NY
07.2024 - 08.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Assisted with onboarding new staff members, providing orientation and support.
Employee
Boston Market
Queens, NY
07.2023 - 08.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Summer Youth Counselor
Sholom Learning Center
Kew Gardens, NY
07.2022 - 08.2022
- Collaborated with fellow counselors to create a safe, inclusive, and supportive environment for all kids.
- Assisted in planning and executing daily schedules, ensuring smooth transitions between activities.
- Encouraged self-expression through various forms of art, music, and drama activities.
- Supervised kids activities to address behavioral issues and promote fun, safety and inclusivity.
Education
Bachelor of Science - Nuclear Medicine Techology
Molloy College
Rockville Centre, NY06-2028
High School Diploma -
Saint Francis Preparatory Highshool
Queens, NY06-2024
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Customer assistance
- Cash handling
- Customer engagement
- Retail sales
- Reliability and punctuality
- Flexible schedule
- Professional appearance
- CAN SPEAK HAITI CREOLE
Interests
Timeline
Retail Sales Associate
Primark
07.2024 - 08.2024
Staff/Escorted Children Safely/Supervision Aide
ZipZap Navigators
07.2024 - 08.2024
Employee
Boston Market
07.2023 - 08.2023
Summer Youth Counselor
Sholom Learning Center
07.2022 - 08.2022
Bachelor of Science - Nuclear Medicine Techology
Molloy College
High School Diploma -
Saint Francis Preparatory Highshool