Octavius Parker
Carlsbad,CA
Summary
Dedicated and adaptable professional transitioning into the IT field, bringing a strong foundation in problem-solving, client support, and schedule management developed through hands-on caregiving and fast-paced customer service roles. Experienced in assisting individuals with complex needs, demonstrating patience, attention to detail, and a commitment to improving others' daily lives. Proven ability to learn new technologies quickly, manage multiple priorities, and communicate effectively, now leveraging these skills to pursue a career in information technology.
Overview
2
2
years of professional experience
Work History
Caregiver
Civitas Living
08.2023 - Current
- Provided compassionate, hands-on support to individuals with cognitive disabilities, assisting with daily living activities such as hygiene, meal preparation, and medication reminders.
- Managed clients' schedules, appointments, and transportation to ensure timely attendance and continuity of care.
- Promoted independence and quality of life by encouraging participation in social, recreational, and skill-building activities.
- Maintained clear and accurate documentation of client progress, needs, and incidents to support coordinated care.
- Collaborated with families, healthcare professionals, and support staff to create structured routines and personalized care plans.
In-N-Out Associate
In-N-Out Burger
02.2023 - 08.2024
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Education
Management Information Systems
Palomar College
San Marcos, CA05-2025
Skills
- Respectful and compassionate
- Time management
- Problem-solving
- Dependable and responsible
Timeline
Caregiver
Civitas Living
08.2023 - Current
In-N-Out Associate
In-N-Out Burger
02.2023 - 08.2024
Management Information Systems
Palomar College
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