OCTOBER HESS

Serve as a strategic advisor to startup and growth-stage
clients, aligning hiring strategies with go-to-market goals, revenue priorities, and long-term workforce planning.
Partner directly with leadership teams to design scalable
recruiting processes and deliver actionable market insights
that improve hiring outcomes.

• Advise organizations on workforce strategy, onboarding optimization, and training program development.
• Design scalable onboarding programs, workflows, SOPs, and playbooks.
• Implement AI-enabled tools to streamline training delivery and productivity.
• Conduct training needs analysis and align development initiatives with business goals.
• Managed financial forecasting, budgeting, and resource allocation for sustainable growth.
• Oversaw day-to-day activities of 15 employees in a remote establishment, fostering an inspiring atmosphere to optimize employee experiences.

Led national client delivery and recruiting operations
across multi-state healthcare staffing programs, aligning
workforce strategy with client demand, contract
requirements, and revenue growth objectives. Managed
a distributed team and partnered cross-functionally to
improve performance, retention, and client satisfaction.

• Designed onboarding and training programs improving efficiency by 30%.
• Developed training on sourcing, systems, compliance, and engagement.
• Created SOPs, playbooks, and training documentation.
• Built KPI-driven frameworks reducing time-to-hire by 25% and increasing productivity.
• Facilitated virtual and live training sessions across remote and off shore teams.
• Coached leaders and recruiters to improve performance and retention.
• Tracked training effectiveness using performance metrics.

Oversaw national travel recruiting operations, leading
team performance, pipeline development, and service
delivery across high-volume healthcare staffing
programs. Focused on improving recruiter productivity,
scaling operations, and meeting evolving client
demand.

• Standardized recruiting workflows and improved team efficiency.
• Developed training materials and improved recruiter ramp time and retention.
• Led cross-functional teams to implement operational efficiencies and improve service delivery.
• Cultivated strong relationships with clients to enhance satisfaction and loyalty.
• Developed tailored solutions based on client needs, resulting in increased retention rates.

Executed full-cycle recruiting while supporting client
hiring needs across national healthcare accounts. Built
strong relationships with candidates and hiring teams while delivering consistent communication, market
feedback, and contributing to the training and
development of new team members to improve overall
recruiting performance.

• Developed training materials and mentored junior staff.
• Improved recruiting workflows and team performance.
• Streamlined recruitment processes to enhance candidate sourcing and selection efficiency.
• Strengthened candidate experience and alignment
  through relationship-driven recruiting
• Trained and onboarded new recruiters on sourcing
  strategies, systems, and best practices, improving the team
  productivity and consistency
• Provided real-time insight into hiring trends and
  candidate expectations to improve the recruiting strategy
• Led full-cycle recruitment processes for executive and specialized roles, enhancing talent acquisition strategies.
• Staffed 15 special projects each year.