Octber Makabin
Charlotte,NC
Summary
Enthusiastic Human Resources Assistant with experience in employee relations, benefits administration, and full cycle recruiting. Strengths lie in strong interpersonal skills, ability to maintain confidentiality, and knowledge of HR laws and regulations. Contributed significantly to fostering positive work culture in previous roles by effectively addressing employee concerns and facilitating resolution of workplace issues.
Overview
9
9
years of professional experience
Work History
Human Resources Assistant
CLEANING SOLUTIONS BY KELE LLC
Charlotte, NC
08.2020 - Current
- Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews, and completing reference checks.
- Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
- Organized and conducted new hire orientation sessions to introduce policies and procedures to employees.s
- Managed employee relations issues including grievances, complaints, and disputes as needed.
- Provided guidance and support to management team on various HR matters such as compensation packages or employee handbook updates.
- Updated employee database with changes in job title, salary information or contact details.
- Ensured compliance with applicable laws such as Equal Employment Opportunity regulations.
- Monitored timekeeping records for accuracy and completeness.
- Created, organized, and maintained employee personnel files to keep sensitive data secure.
- Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
- Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
- Guided employees through automated self-service platform for real-time attendance tracking and queries.
Caseworker
CATAWBA VALLEY BEHAVIORAL HEALTH
Hickory, NC
06.2018 - 07.2020
- Provided casework services to clients, including conducting initial assessments and developing individualized case plans.
- Conducted home visits to assess client needs, evaluate progress toward goals, and document service delivery.
- Assisted clients with job searches, budgeting, parenting skills, housing resources and other social services as needed.
- Collaborated with other departments within the agency to ensure that all services are provided in a timely manner.
- Responded promptly to phone calls from clients or referral sources seeking assistance or information about available resources.
In Home Support Specialist
Pinnacle Family Services
Gastonia, NC
06.2016 - 05.2018
- Maintained accurate records of client progress notes and incident reports.
- Educated families about available resources that could benefit their loved ones in need of care.
- Assessed changes in the client's condition to determine if additional services are necessary.
- Facilitated communication between family members and professional caregivers regarding important decisions concerning patient care.
- Maintained confidentiality of all client information at all times per HIPAA guidelines.
- Empowered clients to improve communication techniques for more effective relationships
Education
Bachelor of Arts - Criminal Justice and Social Work
UNCC
Charlotte, NC06-2018
Skills
- Progress Documentation
- Compassionate client care
- Care Plan Adherence
- Payroll Management
- HR policies
- Patient-focused care
- Quality Assurance Controls
- Effective Case Management
- Database Administration
- Dementia and Alzheimer's knowledge
- Conduct home visits
- Resource Coordination
Languages
English
Professional
Spanish
Limited
Lingala
Elementary
Timeline
Human Resources Assistant
CLEANING SOLUTIONS BY KELE LLC
08.2020 - Current
Caseworker
CATAWBA VALLEY BEHAVIORAL HEALTH
06.2018 - 07.2020
In Home Support Specialist
Pinnacle Family Services
06.2016 - 05.2018
Bachelor of Arts - Criminal Justice and Social Work
UNCC
Similar Profiles
Jaeson AlomarJaeson Alomar
Professional Commercial Cleaner at Bennett's Cleaning Solutions LLCProfessional Commercial Cleaner at Bennett's Cleaning Solutions LLC
Malachi GreenMalachi Green
Commercial Cleaner at Simple Solutions Cleaning Services LLCCommercial Cleaner at Simple Solutions Cleaning Services LLC
NIA JONESNIA JONES
Owner/Operator at Successful Cleaning Solutions LLCOwner/Operator at Successful Cleaning Solutions LLC