Odalis Gomez
Brooklyn
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level banking position. Ready to help team achieve company goals. Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
3
3
years of professional experience
Work History
Crew Team Member
Dunkin
07.2020 - Current
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Worked front counter, drive-thru and other areas.
- Became familiar with products to answer questions and make suggestions.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Trained new team members on procedures, customer service, and sales techniques.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
Education
Associate Of Science - Business Administration
Kingsborough Community College of The City University of New York
Brooklyn, NY06.2023
John Dewey High School
Brooklyn, NY06.2019
Skills
- Pack Deliveries
- Dish Washing
- Expo and Line Support
- Server and Staff Support
- Teamwork and Collaboration
- Suggestive Selling
- Adaptability and Flexibility
- Spanish Fluency
- Process Payments
- Verbal Communication
- Organization and Time Management
- Operate Cash Register
- Cash Handling
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Crew Team Member
Dunkin
07.2020 - Current
Associate Of Science - Business Administration
Kingsborough Community College of The City University of New York
John Dewey High School
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