ODALIS ROSEMBERG-SALINAS

• Managed and investigated General Liability, Workers' Compensation, and Property Damage claims for an organization with over 13,000 employees.
• Conducted interviews, site inspections, and evidence-gathering activities to validate claim accuracy.
• Identified inconsistencies and compliance issues, uncovering potential fraudulent activity to safeguard organizational interests.
• Recommended claim resolutions, including settlements and denials, to streamline claims process and mitigate risk exposure.
• Reviewed maintenance records, inspection reports, contracts, and invoices to support investigations.
• Prepared detailed investigative reports for management and insurance carriers, facilitating informed decision-making and legal compliance.
• Maintained accurate and complete case documentation through claim resolution.
• Supported corporate risk management initiatives and provided safety-related guidance to field management.

• Assisted with pre-employment processing, new hire paperwork, transfer actions, pay review updates, and termination records for workforce of 6000 employees.
• Reviewed internal complaints and supported compliance with company policies and labor laws.
• Helped with unemployment claim responses and HR reporting.
• Worked with store managers to apply HR procedures correctly.

• Coordinated logistics, managed orders, and streamlined administrative operations to support sales initiatives.
• Developed new business opportunities through proactive outreach and relationship-building, resulting in increased client engagement.
• Expanded customer base by re-engaging previously inactive clients, contributing to overall sales growth.
• Scheduled client meetings and supported long-term sales initiatives.