Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Odalys Cazares

Chicago,IL

Summary

Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

Overview

7
7
years of professional experience

Work History

Store Manager

Cash Store Financial
10.2021 - 11.2023
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.

Shift Supervisor

PLS Check Cashing
06.2017 - 10.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Enforced company policies and regulations with employees.
  • Increased sales performance through effective upselling techniques and staff training initiatives.

Sales Associate Specialist

Sephora Inside JCPenney
10.2016 - 06.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.

Education

High School Diploma -

J.S Morton East High School
Cicero, IL
05.2014

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Training and mentoring
  • Team Leadership
  • Friendly and Positive
  • Cash Management
  • Store Merchandising
  • Inventory Management
  • Sales expertise
  • Sales Strategies
  • Strong Communication Skills
  • Adaptable to feedback

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Store Manager

Cash Store Financial
10.2021 - 11.2023

Shift Supervisor

PLS Check Cashing
06.2017 - 10.2021

Sales Associate Specialist

Sephora Inside JCPenney
10.2016 - 06.2017

High School Diploma -

J.S Morton East High School

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Odalys Cazares